Business Partner - Supportive Collection

Business Partners (Supportive Collection Service) Hourly Rate: £21.65

Location:

Bury Job Type: Full-time, Temporary We are seeking an interim Business Partner to join our Corporate Collection and Support department. This role is crucial in managing day-to-day critical recovery and enforcement activities, including court and enforcement actions, to safeguard the council's reputation and financial position. Day-to-day of the role:
Provide managerial oversight for Council Tax / Business Rates debt and Adult Social Care / Accounts Receivable debt. Work with the Business Manager to develop and maintain efficient, effective, and equitable collection and recovery pathways. Ensure operational oversight in the development and maintenance of a holistic, proactive, and preventative borough-wide Welfare Rights and Support offer. Support the development of the Supportive Collection Pathway, ensuring systems, processes, reporting, and approaches are effectively implemented and maintained.

Develop a rationalised debt profile across all collection streams, maintaining an accurate and viable database of debt. Enhance income generation and customer communication strategies, ensuring alignment with the Supportive Collection Pathway. Manage the Supportive Collection team effectively, ensuring compliance with organisational policies and deadlines. Attend court hearings as required and ensure all enforcement activities are legally robust. Required Skills &

Qualifications:

Significant management experience in Revenues or Accounts Receivable / Sundry Debts, preferably with a focus on Adult Social Care debt. Demonstrable experience in managing collection-focused activities. Strong people management skills. Ability to develop and implement collection and recovery strategies. Excellent communication and stakeholder management skills. Proficiency in managing data-driven reporting and performance improvement initiatives. Benefits:
Access to a dedicated Reed consultant for ongoing support. Secure and easy-to-use online timesheet system. Self-service portal for managing holiday requests, payslips, and other employment documents. Inclusion in pension schemes, paid holiday schemes, and maternity/paternity benefits.

To apply for this Business Partner position in the Supportive Collection service, please submit your CV by clicking Apply Now.