Store Manager, Retail & Store Manager

We’re looking for leaders n us for coffee, stay for the community, connections and opportunities.

We’ve got an exciting opportunity for you to join us as a store manager. Find your place as a leader at Starbucks and help us build the brand’s future. Here your voice is brewed into everything we do. As a leader at Starbucks you will be empowered to treat the store as if it is your own business.

To be successful in the role, you’ll have previous experience in leading a team in a dynamic retail or hospitality environment. You’ll champion our mission and values to create our Starbucks experience for our customers and partners. You’ll understand your market, getting to know the competition and can identify opportunities to drive store profitability and your business forward. You’ll be an ambassador for our partner networks, making sure our partners know, here they belong.

The best part about this role is that no two days are ever the same! As a store leader, working in one of our dynamic stores, you’ll be setting the example and leading from the front on shift. A typical day could include:

• Managing store operations through your team, on your scheduled shifts and on your days off, ensuring opening, closing and weekends are covered by yourself and your team of partners
• Analyzing data and leveraging in‑store observations to inform decision making that improves both the customer experience and overall store performance
• Working with your store leaders to use forecasting and scheduling tools to manage labour within required budgets and to recruit world‑class and diverse talent that meets the store needs
• Cascading and rolling out new initiatives to enable operational excellence and drive business results
• Coaching and developing your team, supporting the growth of partners through performance management and building positive relationships to understand partner challenges, needs and aspirations
• Setting challenging and realistic goals to drive engagement and improve partner performance

Given the nature of our stores, our working hours could include early mornings, evenings, weekends, nights and/or holidays.

All our retail store partners begin their careers with us by undertaking an introductory training programme led by our in‑store trainers and coaches, designed to immerse you in the Starbucks culture and set you up for success. These programmes are delivered in our stores and provide partners with the opportunity to learn on the job, supported by their manager.

• 28 days holiday a year (including Bank Holidays) + an additional special day for you to celebrate a special moment in your life each year
• Free drinks and food when you’re on shift
• Our store bonus program
• Bean stock options for all partners (own part of Starbucks!)
• Comprehensive training (including coffee knowledge!) and access to Starbucks Global Academy, an online learning platform to help you continuously develop yourself
• A free bag of coffee each week and a 30% partner discount on food, beverages, and merchandise
• Discounts with local and national retailers (cell phones, gym memberships, entertainment tickets, hotels, etc.) through the Perks at Work platform
• Life assurance
• Home Sweet Loan (interest‑free loans that can be paid back over 12 months to help pay your rental deposit)
• A free 24/7 Employee Assistance Programme available to you and your family
• Recognition schemes and monetary awards for long service, WOWing customers and your fellow partners
• Great long‑term career opportunities in store and support centre

So, if you’re looking for a new opportunity, we’ll welcome and challenge you, inspiring you to join a community where you are heard and belong.

Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.