Senior Associate, Project Management

Closing Date: 22/07/2026

Group:
Online Safety Group
Management Level: Senior Associate
Job Type: Fixed Term (18 months)

As the UK’s communications regulator, Ofcom delivers vital work that keeps the country connected and shapes the future of how we stay connected with each other. The organisation covers phones, broadband, TV, radio, the postal service and wireless devices, and is dedicated to making the online world safer.

The Online Safety Group’s purpose is to ensure UK citizens have a safer life online by implementing and overseeing the Online Safety Act 2023. This role is within the Policy Development team and may be deployed across policy delivery, compliance, implementation and cross‑cutting projects. The Project Manager will work closely with senior leaders to manage day‑to‑day project activities, coordinating a diverse set of colleagues, facilitating cross‑team working and ensuring delivery to a high standard.

• Lead the day‑to‑day management, delivery and development of online safety projects and priority initiatives.
• Provide proactive support to the project team in coordination and delivery of milestones, ensuring standards and deadlines are met.
• Facilitate and assist detailed planning for all work streams, creating realistic resourcing plans and identifying critical dependencies.
• Make honest assessments of progress and identify where intervention is needed.
• Challenge work streams to find opportunities to accelerate progress, deliver early benefits and mitigate risks.
• Lead regular check‑ins with work streams to surface and resolve key issues or blockers, creating a sense of urgency, clarity and common cause.
• Create a safe environment for colleagues to call out if they aren’t getting what they need to progress and ensure teams understand the plan and the impact if their activity slips.
• Clearly identify and track milestones reported to key stakeholders and Senior Management, managing issues and risks as they occur including escalating when appropriate.
• Ensure team members understand their role, tasks and the outputs required, including governance steps, monitoring progress and holding them to account on delivery.
• Oversee the work of junior policy colleagues on their workstream/project/programme area, taking account of their development needs and providing appropriate support and feedback.
• Coordinate and ensure the effective provision of project management support to the project team.
• Work effectively and collaboratively with all teams and other cross‑functional colleagues, flexing across different areas as priorities and resourcing needs evolve.

• Previous project management experience within a regulatory, compliance, policy, public sector or similarly complex environment.
• Strong planning and coordinating project skills, managing risks and dependencies, engaging stakeholders, preparing project documentation and supporting governance and decision‑making.
• Proficiency in Microsoft Word, Excel, PowerPoint and other Microsoft 365 products.
• Practical understanding of project management tools and methodologies.

• Building Solutions – Identify and solve complex issues, using evidence‑based methods to gather insights and develop well‑founded solutions.
• Scanning Horizons – Grasp the bigger picture, foresee upcoming trends and challenges and ensure actions and decisions are in sync with long‑term objectives.
• Executing Plans – Organise tasks and set clear goals, managing resources wisely while keeping an eye on progress.
• Embracing Change – Remain flexible in the face of change, anticipating and adjusting to shifts.
• Owning Accountabilities – Take responsibility for actions, decisions and outcomes and commit to getting the job done.
• Forming Relationships – Build and nurture positive relationships with people inside and outside the organisation.

Inclusive hiring at Ofcom – To make communications work for everyone, Ofcom values diversity in background, experience and identity. The organisation welcomes colleagues of all ethnicities, genders, sexual orientations, ages, faiths, beliefs and disabilities, including carers, parents, veterans and those re‑entering work after a period away. Ofcom is a proud Disability Confident Leader and guarantees interviews for disabled applicants who meet the essential criteria for a role.