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Onboarding Manager, SaaS Adoption & Value Realization

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Safetyculture 2
Full Time position
Listed on 2026-07-30
Job specializations:
  • Management
  • Business
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 45000 - 65000 GBP Yearly GBP 45000.00 65000.00 YEAR
Job Description & How to Apply Below

Safety Culture is hiring a Customer Onboarding Manager to ensure new customers reach value quickly within the Customer Solutions & Implementation team. You will own end-to-end onboarding plans, align Sales, Product and Customer Success on goals, timelines, and success criteria.

You will lead kick-off meetings, manage multiple concurrent implementations, act as the primary onboarding contact, oversee training and go-live, and build scalable templates that reduce time-to-value and early churn

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