Senior Facilities Manager - Multi-Site

Full time on site position offers great opportunities for career growth.

Location:

Manchester, UK.

Overall responsibility for the management and development of a team of Regional Facilities Managers, Building Managers and associated colleagues, and the direct management of a group of properties in line with all Health and Safety, ESG, company procedures, legal and related general legislation, service charges and client/tenant relationships and requirements in line with company policies and procedures, client requirements and tenant needs.

Role Specific Particulars:
The properties to be managed are in the North West and Manchester region. As with any multi-site role properties and geographical area do change to suit the ebb and flow of company and client requirements.

• Commercial Preparation, control and monitoring of service charge budgets in accordance with the Property Management Agreement, CBRE policies and procedures, and within the timescales set by the business, in conjunction with the Operations Director and the Property Manager, for all personally managed properties and overseeing the management of colleague for whom the person is responsible, supporting as required.
• To ensure that successful working relationships are built and maintained, across the business, including all direct reporting colleagues, and to form a strong partnership with property and asset management colleagues in order to support the achievement of the overall business commercial targets.
• Identify and generate additional business opportunities within the work area and ensure that direct reports also achieve this requirement, to ensure and increase commercial performance, where possible.
• To ensure that they liaise with key stakeholders within the local community regarding properties under direct management and those of the direct reports, to identify any impact of local activities on day to day operations and opportunities to promote the profile of the property.
• To produce management reports in accordance with the needs of the business.

• To ensure that all direct reports are fully trained and developed in order to carry out their duties to the required standard.
• Ensure that all Health and Safety, legal, technical and ESG requirements, together with operational procedures, are met as applicable.
• Ensure all 121’s, development needs, appraisals and performance reviews are carried out in accordance with the required standard and company time table.
• Ensure self and colleagues have a performance development plan. This includes the setting and reviewing of SMART "value added" objectives and regular performance reviews.
• To ensure that all direct reports oversee and manage their properties in accordance with the company standards, key performance indicators and customer service and budgetary requirements.
• Support the recruitment and selection of the highest calibre of employees to ensure that the capability of the team meets the current and future planned growth targets in line with budgetary controls.
• Assist with the successful management of the TUPE of employees in and out of the business in conjunction with Human Resources and surveying colleagues.
• Proactively develop, maintain and promote a customer focused culture within the team and their direct reports.
• Manage any performance and employee relations issues, in conjunction with the Human Resources Department as applicable.

• To ensure that fabric of the building both externally and internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets for their properties and those managed by the direct reports.
• This includes monitoring FM works on site including the required liaison with service providers and/or contractors.
• To ensure regular inspections are carried out for all the property/properties within their responsibility and those of the direct reports are conducted on a monthly basis and any observations or issues actioned accordingly.
• Actively adopt and share best practice with their team and colleagues to produce a single and consistent way of working across the business.
• Assist with the…