Collections Manager

Are you ready to write your next chapter? Make your mark at one of the biggest names in payments.

• Manage and monitor collection activities to ensure timely recovery of outstanding balances.
• Develop internal/external strategies to reduce delinquency rates and improve cash flow through Implementation of automation tools or software to improve efficiency.
• Provide training, performance feedback, and guidance to ensure team effectiveness.
• Ensure all collection activities comply with legal regulations (e.g., FDCPA).
• Work closely with internal stakeholders to resolve disputes and improve customer experience.

• Experience in supervisory or leadership roles
• Advanced knowledge of MS Excel
• Excellent analytical and problem-solving abilities
• Strong leadership and communication skills
• Proficiency in using collections software and tools
• It's a bonus if you have Experience in developing and implementing policies and procedures for collecting debts
• Experience in predicting and monitoring financial credit risks
• Experience in vendor/stakeholder management

To learn more about our winning teams, check out our world-class teams that own it every day.

What makes a World payer? It's simple:
Think, Act, Win.

We stay curious, always asking the right questions and finding creative solutions to simplify the complex. We're dynamic, every World payer is empowered to make the right decisions for their customers. And we're determined, always staying open and winning and failing as one.

Does this sound like you? Then you sound like a World payer.