Senior IT Project Manager

Coreis a high-growth Microsoft Managed Services Provider (MSP) delivering modern technology solutions across Azure, Microsoft 365, Security, and Modern Workplace. We specialise in providing a wide range of services, solutions and software to optimise our clients’ Microsoft investments. Our customers trust us to help them unlock productivity, reduce risk, and transform their businesses through technology.

We live by ourCOREvalues:
Customers first (we put customers at the heart of what we do and take accountability for our actions), One Core (we recruit, develop and retain great talent in a supportive team environment), Responsive (we’re flexible, approachable and responsive to customer needs), and Expertise (we’re proudly professional and continuously strive for excellence for customers, peers and partners).

The Senior Project Manager is responsible for leading the successful delivery of multiple concurrent customer-facing projects and programmes across Core’s strategic customer base. Working within a fast-paced Microsoft Managed Services and Professional Services environment, the Senior Project Manager will take ownership of project delivery, commercial performance, customer satisfaction and successful business outcomes. The role will primarily focus on Microsoft technology projects including Microsoft 365, Azure, Power Platform and Modern Workplace solutions.

The successful candidate will be an experienced project delivery professional with a strong track record of managing complex technology transformation projects, engaging senior customer stakeholders and leading governance activities, whilst ensuring projects are delivered on time, within scope and against agreed commercial objectives.

In addition, the Senior Project Manager will provide mentoring and guidance to other Project Managers and delivery team members, helping to promote best practice across the team and supporting successful customer outcomes.

The PM will play several different roles in actual practice:

At an enterprise level, role includes:

• Leading and managing large, complex enterprise-level projects.
• The projects may consist of multiple teams and require integration with other activities outside the scope of the teams.

At a team level, role includes:

• Playing a consultative role to put in place the appropriate people, process, and tools, to improve team efficiency and effectiveness.
• Coaching members of the team as needed to optimize the efficiency of the project team.

At a project level, role includes:

• Using good judgment and skill to develop a project management approach that is suitable for planning and managing the effort.
• Achieve the project goals within designated project constraints.

• Managing multiple concurrent projects and programmes of varying size and complexity across strategic customer accounts.
• Leading project initiation activities, including project stand-up calls with customers and Core technical teams.
• Coordinating project delivery using PRINCE2 Agile and Scrum methodologies, including sprint planning, review sessions and regular customer and technical team meetings.
• Building and maintaining strong relationships with senior customer stakeholders.
• Advising key stakeholders on development and integration plans.
• Managing change control, including the preparation of change requests, change justifications and commercial scoping.
• Planning and managing projects by defining project scope and schedules, focusing on the regular and timely delivery of value; organising and leading project status and working meetings; preparing and distributing progress reports; managing risks and issues; correcting deviations from plans; and performing delivery planning for assigned projects.
• Team building – promoting team empowerment, ensuring each team member is fully engaged and making a meaningful contribution, encouraging a sustainable pace with high levels of quality, and mentoring and supporting project delivery team members.
• Managing project status reporting and financial performance in line with Core's PMO processes by delivering weekly project updates and…