Senior Contracts & Performance Manager GMCA Posted - Expires

Senior Contracts & Performance Manager Safer & Stronger Communities Directorate Grade 9 £ 49,282 - £53,460

Please note:

The role has been provisionally assessed as a Grade 9 post and is awaiting final audit panel sign-off. Appointment to the vacancy will be confirmed once that process has been completed.

Interviews will be held on Monday 12th October 2026.

Over recent years, the Safer and Stronger Communities Directorate has significantly expanded its commissioned services and grants activity in support of the delivery of the Deputy Mayor's Police and Crime Plan. As our portfolio has grown, so too has the need for stronger, more consistent commissioning oversight, performance management, contract management and governance arrangements.

This newly created role will play a central part in ensuring that the directorate has the systems, processes, information and assurance needed to effectively oversee delivery, manage risk and support informed decision-making.

Working across a diverse portfolio of commissioned services and grants, you will establish and embed the systems, processes and governance arrangements that support effective oversight, accountability and performance across the directorate. Rather than managing individual contracts directly, your focus will be on creating the systems, frameworks, information and governance arrangements that enable consistent, high-quality contract management, performance oversight and decision-making across the organisation.

You will work closely with the Combined Authority's Commercial Services function, helping ensure that directorate activity aligns with corporate standards, governance requirements and best practice, whilst acting as a key link between central commercial colleagues and operational teams.

In doing so, you will work closely with contract managers, service leads and senior managers to improve consistency, transparency and quality in the way commissioned activity is planned, managed and reviewed. You will help create an environment where contract managers and operational teams are supported to deliver effectively, whilst ensuring senior leaders have the information, assurance and visibility needed to make informed decisions.

The role will lead the development of directorate-wide approaches to commissioning oversight, contract management and performance management. This will include improving management information, coordinating pipeline planning activity, strengthening governance arrangements, identifying emerging risks and performance concerns, and ensuring appropriate escalation routes are in place.

Whilst the initial focus of the role will be on strengthening oversight across our commissioned services and grants portfolio, the position sits within the wider Oversight and Performance function and contributes to broader directorate assurance arrangements. This includes supporting the development of performance frameworks, improving organisational visibility of emerging risks and trends, and helping ensure that senior leaders have access to the information, insight and assurance needed to support effective oversight of policing, fire and wider public service delivery.

You will play a key role in supporting the Senior Management Team by ensuring that information is timely, meaningful and focused on the issues that matter most. By improving visibility of performance, risk and delivery across commissioned services, grants and wider directorate activity, you will help create the conditions for earlier intervention, stronger accountability and better outcomes. You will help develop the systems and reporting arrangements that allow emerging issues to be identified early, escalated appropriately and addressed before they become more…