Capital Liaison Manager

The Role

Are you ready to be at the forefront of operational excellence in capital projects?

We’re seeking a dynamic Capital Liaison Manager who will serve as the essential operational liaison with our Capital Delivery Programme. In this pivotal role, you’ll lead a dedicated team, ensuring seamless coordination, governance, and integration across multiple capital projects.

You’ll be responsible for translating strategic objectives into effective on-the-ground delivery, acting as the critical link between project teams, contractors, and senior stakeholders. By providing clear direction, oversight, and performance management, you’ll ensure projects are delivered safely, on time, and within budget, while meeting quality and regulatory standards.

This role will see you proactively identifying risks and dependencies, resolving issues before they escalation, and driving continuous improvement in delivery practices. You’ll play a key part in shaping delivery methodologies, embedding best practice, and fostering strong collaborative relationships across the organisation.

Ultimately, you’ll enable alignment between operational delivery and long-term investment ambitions—making a tangible impact on the success of our capital programme and the outcomes it delivers for our customers and communities.

• To support the effective delivery of a programme of capital Projects in Wastewater Services, delivered by the CEC teams
• To lead the project co-ordinators to ensure the successful delivery of the capital programme within the county
• Identify opportunities to delivery wider performance benefit through the capital programme.
• To be the key representative of UU wastewater operations at all key stages throughout all stages of the programme and project lifecycle.
• To liaise and influence a variety of internal and external stakeholders.
• To provide operational and regulatory knowledge and expertise supporting key decision making at required project milestones.
• To interface with the Regional Delivery Teams, SST and contractors ensuring operational and regulatory outputs are delivered to time, cost and quality requirements.
• To ensure that coordinate and facilitate site and management level interfaces with wastewater operations, ensuring engagement and mutually beneficial work practices are established between UU and CDP / contractor.
• To ensure effective co-ordination of all activities associated with the capital programme within the county.
• Working with the Regional Delivery Manager and Wastewater operations teams to identify where operational support is required and support accordingly
• Working with the Strategic Asset Manager, Risk Manager and Wastewater Catchment manager to ensure project and programmes deliver the required output.
• To ensure successful commissioning, takeover and handover of capital projects within the county.

• Managerial & Leadership
  
  Skills:
  
  Critical for delivering performance through teams, with the ability to motivate and drive high performance across a 24/7 service environment.
• Operational & Maintenance Knowledge:
  Demonstrable experience in the operation, maintenance and optimisation of treatment processes and assets.
• Communication
  
  Skills:
  
  Effective written and verbal communication, with the ability to liaise confidently with internal and external stakeholders.
• Regulatory & Legislation:
  Solid knowledge of the regulatory & legislative frameworks within the water sector.
• Analytical & Problem Solving:
  Strong ability to problem solve and manipulate data with a sound judgement of when to escal.
• Commercial Acumen:
  Strong commercial & business awareness, delivering targets within resource constraints.
• Managing matric teams:
  Demonstrable experience in leading indirect teams,…