Staff Manager

Go North West is looking for a dynamic Staff Manager to help lead our operations function and provide the very best experiences for our customers and colleagues.

If you're a manager looking for a new challenge, or an experienced supervisor looking to move into a more senior role, this full time, permanent opportunity to join our team could be for you.

The position will be based at one of our Greater Manchester depots.

• Fantastic leader of people with a coaching and mentoring style
• Champion of excellent operational performance and high standards
• Safety-focused approach
• Willingness to step up (for example, deputise for the Operations Manager when required)
• This is a unique chance to work in a fast-paced environment at a time of exciting change in the Merseyside bus market with franchising just around the corner.

• Proven experience at supervisory or management level within an operational environment, ideally within a unionised setting
• Experience supporting change initiatives, service mobilisation, or performance improvement activity across teams or sites
• Strong communication and relationship-building skills, with the ability to engage and influence colleagues at all levels
• Demonstrated ability to deliver sustained high performance and drive continuous improvement
• Good working knowledge of relevant legislation, performance indicators, company procedures, and workforce agreements
• Confident using Microsoft Office and operational systems to produce clear reports, analyse data, and communicate effectively
• Experience building and maintaining positive relationships with key internal and external stakeholders, including trade union representatives

• Hapi, our employee benefit scheme - hundreds of offers on high street and leisure brands
• Cycle to work scheme
• Able Futures, our employee assistance program
• Automatic enrollment in the company's pension scheme

Go North West values diversity and promotes equality. We welcome applications from all sections of the community.

At Go North West we are a Disability Confident employer and are committed to providing reasonable adjustments throughout the recruitment process. If you need any adjustments regarding the recruitment process, please let us know.