Assistant Manager; Front of House University Square

Assistant Manager Pret here! We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries.

Whether you’re making our customers’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board!

Pret is where passionate, hardworking, wonderful people (like you!) find the confidence and skills they need to grow and choose their unique paths. And the proof is in the pudding – 80%+ of our Managers and 20% of our Support Centre teams (including our CEO, Pano) started on the shop floor.

• As an Assistant Manager at Pret a Manger,you’llsupport the General Manager in overseeing daily store operations to ensure everything runs smoothly.
  
  You’llhelp lead and motivate the team to deliver outstanding customer service and consistently high-quality food, while fostering a positive and inclusive work environment built on teamwork and camaraderie. By leading from the front,you’llensure exceptional customer experiences and resolve any issues promptly.
  
  You’llassistin training and developing team members, helping them grow professionally within Pret. Working closely with both front-of-house and back-of-house teams,you’ll contribute to efficient service, uphold health and safety standards, and support stock controlthrough stock ordering, stock takes, and waste reduction.

• Leaders, inspirers, and drivers of their teams, our Managers are our in-shop champions, coaching and mentoring their teams. These wonderful people are the protectors of the things that make Pret, Pret – keeping standards and spirits high, and our teams and customers happy.
  
  When the shop gets busy, so do they;it'swhat makes them, them - whetherit'srolling their sleeves up on the coffee machine (with training, of course) or immersed in the figures and spreadsheets.
  
  A people person without a doubt, with a passion for helping their shop, and the people in it grow.

• Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.

• Bring your passion: share our passion for exceptional customer service.

• Spread joy every day: small acts of kindness(like giving away a free coffee on the house) are a big part of what makes the Pret experience special.

• Experience: You’ve got experience in retail or hospitality, and you know how to lead a team, drive profit, and deliver great customer experiences—all while keeping energy and standards high.

• Salary from £34,654

• 15% quarterly bonus

• You’llget 33 days of annual leave (including flexible Bank Holidays), increasing to 38 days the longeryou’rewith us.

• Free private medical cover, with theoptionto add family or partner at anadditionalcost

• 4% of your pension contribution matched by Pret,rises to 5% after 5 years

• Life assurance at 3x annual salary

• Loyalty award for 5, 10, 15, 20 years’ service

• Flexible Benefits Platform packed with lifestyle discounts

• Season ticket loans

• Healthcare cash plan

• Financial wellbeing provisions

• Free mortgage services

• Sabbatical after 3 years

• Opportunities to support our charity, The Pret Foundation

• Comfyfree shoes to wear on shift

• Individual ways to grow
  –We offer lots of opportunities for learning, whether you join us for a short stint or the long game,you’regood to grow with us. Including fully funded professional qualifications – apprenticeships Level 3 and internal transfer opportunities to explore.

• Diversity and belonging
  –Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong.

• Pace and variety - Our work is fast paced with lots of variety,you’llbuild a diverse skill set and…