Flows Team Manager

Excited by operational challenges, fast-paced logistics, people leadership, and looking for a role where you can make an immediate impact? If you thrive in a dynamic logistics environment, love solving operational puzzles, and want to grow your career with a world-class organisation, this is your opportunity.

Join L'Oréal, the global beauty leader, as our new Flows Team Manager to lead operational execution, drive immediate problem resolution, and manage our physical teams across all three shifts. In this role, you will be the anchor for day-to-day site safety, carrier interactions, and direct people management.

• Drive Inbound Accuracy and Execution:
  Oversee daily inbound volume management, working closely with other teams such as planning, stock control and supply chain to forecast volumes and overcome blockers. Support to resolve transport and customs delays, and ensure seamless Subcon/PLV coordination. Investigate and focus on inbound transport quality and ordering patterns to result in timely and accurate deliveries every time.
• Outbound Operational Flow:
  Manage daily outbound performance, supporting with delivery recovery and investigating route causes for failures. Process carrier claims/ credits, investigate delivery queries and disputes. Managing operational improvements, carrier resources and KPI reporting across all outbound carriers UK&I.
• Site Safety & Operational Excellence:
  Create and maintain a high standard of operational site infrastructure, ensure loading bays and yard allows for safe and smooth operations. Lead on day-to-day problem resolution with transport team, order preparation and carriers to ensure all freight is collected in a timely manner. Drive proactive safety enhancements across loading bays and operational lines, ensuring all working areas are fully fit-for-purpose and compliant.
• Lead & Empower People:
  Empower and develop your shifts (AM/PM/NS) by fostering a culture of continuous learning, engagement, and shared accountability, championing talent development and collective success on the floor. Advocate for ongoing improvements and support of trainings for NEO/MHN developments., including others like Essie and Carols Daughter. Being part of the L'Oréal Dermatological Beauty Division will give you direct influence in achieving our mission: to help everyone in their quest for healthy and beautiful skin.'
  
  As the world leader in dermocosmetics, our iconic brands La Roche
  - Posay, Vichy, Cera Ve, Skin Ceuticals, are recommended by dermatologists and health-care professionals worldwide. The division has maintained a double-digit growth worldwide for the last 5 years.
• Organized & Proactive:
  You thrive in a fast-paced environment, juggling operational priorities with a logical approach to problem-solving and immediate risk mitigation.
• An Experienced People Leader:
  You have a proven track record in direct people management, coaching teams, supporting team leaders, and fostering a positive, safe, and collaborative culture.
• Adaptable & Results-Oriented:
  You're comfortable assessing changing operational priorities, managing carrier relationships, and making data-driven decisions under pressure.
• Positive & Driven:
  You bring a can-do attitude, strong ownership over site infrastructure and systems, and a passion for driving continuous improvement across warehouse operations.

L'Oréal is present in 150 markets on five continents. For more than a century, L'Oréal has devoted itself solely to 'Create beauty that moves the world'; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our…