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Head of Customer Success — Enterprise CS Leader

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Broaden
Full Time position
Listed on 2026-10-01
Job specializations:
  • Management
    Client Relationship Management
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Job Description & How to Apply Below

Broaden is seeking a Head of Customer Success to lead enterprise CS for a fast-growing B2B SaaS insurtech. You will craft the strategy, shape the onboarding journey from contract to value, and sit with Product, Engineering, Sales, and Marketing to translate client feedback into product direction.

You will own renewal forecasting and expansion signals for strategic accounts, ensuring measurable ROI. The role requires a builder-leader who can operate without a large ops team and converse

We have an opening for a Head of Customer Success — Enterprise CS Leader in United Kingdom within Sales.

We invite applications for the Head of Customer Success — Enterprise CS Leader position located in United Kingdom.

The following role is for a Head of Customer Success — Enterprise CS Leader with Broaden.

Our group is growing, and we are hiring a Head of Customer Success — Enterprise CS Leader in United Kingdom.

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