Facilities Manager Centre - SISTER

This role covers a number of buildings in our Bruntwood Sci Tech portfolio in Manchester City Centre including Sister - a joint venture (JV) between The University of Manchester and Bruntwood Sci Tech that will transform the University's former north campus into a new neighbourhood and innovation platform.

Based in the heart of Manchester City Centre and set over 4m sq ft,
Sister will be recognised internationally as one of the world’s leading applied innovation districts. It will enable resilient and sustainable growth across the city region, creating over 10,000 jobs and delivering over 2m sq ft of office, innovation, retail and leisure spaces, new homes and a variety of nature-led public spaces.

Due to expansion and an elevation of our service we’ve established a new role, Facilities Manager to work within our Operations teams. We’ve successfully taken on 5 new team members to work across Manchester City Centre and we’re now looking for our final team member to complete the portfolio.

You’ll work side by side with our well established Customer Experience Managers who average at around 5+ years tenure in their roles. Managing the whole customer experience of the building collectively. You’ll look after the hard services of a city centre building cluster with a team of Facilities Team Members, maintaining the highest standards.

Here are some links to the spaces you’ll be looking after:

This role is to take ownership of the facilities side, having a voice and providing direction to projects when it comes to mobilising buildings and scheduling/planning maintenance. As well as supporting, managing and developing a team of maintenance/facilities colleagues.

The role is 37.5 hours a week Monday to Friday, typically 8:30am - 5pm or 9am - 5:30pm

What we’re looking for:

• Managing multiple spaces will be important for this role, ideally similar in terms of commercial property.
• This role is managing a team of seven, although managerial experience is important for this role, it’s more around how you manage that’s important to us; we want someone who is supported, keen to help development and compassionate in the way they work. Motivating colleagues and bringing them on the journey of mobilising and maintaining these incredible buildings
• Experience of mobilising buildings will be highly advantageous
• The ability to manage multi-projects, thinking both proactively and reactively to preempt any events but equally react quickly when necessary
• Experience of effectively managing contractors and suppliers, building positive relationships to make sure the best possible outcome is achieved
• Collaborating effectively with internal colleagues.

What you’ll be doing:

• Contributing to the delivery of all maintenance related tasks to drive exceptional standards in every corner of the building - from safety and functionality to flawless presentation, inside and out
• Reporting to your General Manager, you'll be leading and developing a motivated team of seven Facilities Team Members to enable them to fully embrace their role in providing a first time fix
• Collaborating with an experienced Property Manager across twelve buildings
• Taking full accountability of any works happening in your buildings, coordinating and managing contractors on site including reviewing RAMs and permits to work, and attending pre-start and progress meetings
• Responsible for dealing with all customer reported maintenance, making sure that Planned Preventative Maintenance (PPM) checks are carried out, following up on remedial works and escalating when required to address issues including electrical, mechanical and ongoing repairs
• Managing compliance and safety using our compliance management system, including…