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Retention Team Lead: Drive Results & Coaching

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Markel
Full Time position
Listed on 2026-10-17
Job specializations:
  • Management
    Area Manager, Banking & Finance, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 21000 - 35000 GBP Yearly GBP 21000.00 35000.00 YEAR
Job Description & How to Apply Below

Markel in Manchester is seeking an ambitious Retentions Team Leader to drive a high-performing team within our contact centre.

You’ll coach eight Retentions Advisors, manage performance against targets, and shape a positive culture where colleagues are empowered to deliver outstanding customer outcomes and contribute to business growth.

This role offers a competitive salary, quarterly bonus, and a range of benefits, with Monday to Friday daytime hours in the office.

We have an opening for a Retention Team Lead:
Drive Results & Coaching in Manchester, England, United Kingdom within Management & Operations, Sales.

As a Retention Team Lead:
Drive Results & Coaching, you will play an important part at Markel in Manchester, England, United Kingdom.

We invite applications for the Retention Team Lead:
Drive Results & Coaching position located in Manchester, England, United Kingdom.

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