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Retention Team Leader - Lead -Impact Team

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: EC Insurance Company
Full Time position
Listed on 2026-10-19
Job specializations:
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 32000 - 39000 GBP Yearly GBP 32000.00 39000.00 YEAR
Job Description & How to Apply Below

Markel in Manchester is seeking an ambitious Retentions Team Leader to guide an eight-strong Retentions Advisors team in our Manchester Contact Centre. You will coach, monitor performance and drive customer retention while delivering exceptional outcomes.

This role suits a proven people leader eager to maintain momentum, improve processes and collaborate with wider leadership. You will report to the Contact Centre leadership and help shape the future of our retention function.

For the Retention Team Leader
- Lead High-Impact Team in Manchester position at EC Insurance Company, we are reviewing applications now.

Full responsibilities and requirements are described in the listing above.

Learn more about the Retention Team Leader
- Lead High-Impact Team in Manchester role in the description above.

We appreciate your interest in this position.

Join EC Insurance Company and contribute to our ongoing work.

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