Mobilisation Programs Manager

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally.

Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit

The Mobilisation Manager’s primary responsibility is to coordinate and manage the transitions of new and existing properties for Greystar across Europe, supporting all current and future business in region. Including both Greystar-managed assets and assets operated on behalf of Greystar under third party management arrangements. They are responsible for managing these transitions using Salesforce / Taskray as a project management tool, amongst other systems in the wider Greystar tech stack.

As a project management tool, Salesforce / Taskray provides an environment that contains all transition tasks, checklists, tool kits, data, and timelines; all of which are overseen by the Mobilisation Manager who ensures transition-related tasks are being met successfully and manages all risk issues and mitigation plans. Where a new site is being mobilised or onboarded for the first time, the role also carries responsibility for supporting the pre-opening building readiness procedures to include, but not limited to onsite training, CRM and PMS set up, operational procedures and key building sign off.

This role will suit those with an operational, project management or mobilisation background, however experience in these areas whilst desired is not crucial. This role involves regular travel, which may include international travel from time to time, to attend business meetings, training, site visits and mobilisations, or other situations necessary for the accomplishment of the daily responsibilities of this position.

• Responsible for the project initiation activities for allocated on/off boarding assignments. Including defining and agreeing RACI with key stake holders.
• Establish working groups aligned to key stakeholders meetings
• Set up and run asset on boarding and off boarding (Pre and post close), ensuring all items are actioned.
• Works collaboratively on solutions with all stakeholders.
• Produce portfolio reporting to key stake holders to provide progress status and risk management.
• Utilise tool kits, guidelines, and training to support process, or develop where none exist.
• Maintains Salesforce / Taskray tool kit and templates, drive continuous improvement to the onboarding and offboarding tracker templates, updating with country specific requirements
• Acts as the region’s proven mobilisation subject matter expert.
• Support development and delivery of systems configuration and training as part of the wider Operational excellence hub team.
• Runs lessons learned processes (feeding back into - and owning where needed) continuous improvement initiatives.
• Report any potential blockers to successful delivery of the project as a matter of course to the Director of Mobilisation so that these can be addressed appropriately.
• Client Management –…