Consumer Account Director

We’reseekinga vibrant, experienced, and passionate Consumer Account Director to join our award-winning team
. The ideal candidate will have a strong earned media (social and press) background and at least 3 years of agency experience.

We’relooking for someone that understands what it takes to develop successful consumer communications strategies that affect real change in audienceperceptionanddeliver earned media coverage. You’llalso be actively involved in delivering our growth plans as an agency.

As an Account Director, you will be working closely with your account head to advise and steer market-leading brands, in an environment and with a team that will help you reach your potential and support you in your growth.

Specifically, your responsibilities will include:

• Cultivate strong relationships with clients, providing counsel on marketing and communications strategies including PR and social media.
• Immersing yourself within the client’s businesses, proactively becoming an integral part of the client’s marketing team
• Ensure clients understand Tangerine’s services, maximisinggrowthopportunities.

• Work with the wider team to craft and deliver winning communications strategies to match client briefs.
• Act as a champion for strategic, creative communications for your team that delivers both the client’s brief and KPIs.
• Ensure a high quality of innovative and forward-thinking work is delivered to client timescales.

• Manage a team of communications specialists, acting as a mentor and a coach for the day-to-day operations, with the support of the Associate Director.
• Work closely with other leads on capacity planning, people development and team training.

• You thrive in the agency environment, enjoying the creative challenges, fast pace, and thrill of seeing your strategies brought to life
• You, ideally, have several years’ experience leading a variety of accounts across multiple sectors including FMCG.
• You are experienced in running campaigns that span earned, shared, and owned media, with an in-depth knowledge of traditional and social media landscapes and how to amplify content
• You have experience overseeing PR accounts.
• You have experience in influencer engagement and both internal and external stakeholder management
• You are familiar with agency client management and comfortable managing, motivating and guiding teams, nurturing talent internally
• You enjoy crafting organic and new business proposals from small projects to bigger and wider communication strategies

We’re Tangerine – a team of 100+ content creators, digital planners, strategists, designers, creatives and consultants who help brands solve problems, think differently and truly connect with people.

To be the specialist communications agency top brands want to work with — and the place the most talented people want to work for.

Culture sits at the heart of how we do that. We’re passionate about delivering meaningful, standout work and we empower our people to think freely, push creativity and continually test, learn and grow. That means clients get the results they want — and our people get to show just how talented they are.

And as the first majority employee‑owned agency in the UK, everyone at Tangerine has a real say in how our business is run. We invest in wellbeing, learning and internal initiatives that help people thrive — and it’s one of the reasons people choose to stay and build their careers with us.

• Healthy annual training budget via our Homegrown development programme
• Generous holiday scheme, including your birthday off
• Quarterly wellbeing day
• Quarterly late start/early finish
• Agile working
• Flexible public holidays
• Charity, wellbeing and social events
• Interest‑free loans
• Contributory pension up to 5%
• Enhanced dependents/maternity/paternity/sick pay
• 1:1 coaching and mentoring

We are committed to fostering a diverse and inclusive workplace were everyone can thrive and help enhance the way we work through their unique perspectives and experiences.

Please get in touch to discuss any assistance you may require with our application process.

Direct Applicants only

Send your CV and salary expectations and we’ll be in touch.