Social Media Manager

Thanks to some sensational new client wins and an ambitious growth period ahead, we have a rare opportunity for a Social Media Manager to join our ambitious and fast‑paced Manchester team.

If you are an experienced Social Media Manager with a flair for creativity and a passion for building strong client relationships and delivering world‑class social media campaigns, then this could be the role for you!

The role is full‑time and on a permanent basis. You will be responsible for:

• Developing and executing social media strategies and campaigns aligned with clients’ brand objectives and target audiences
• Managing and overseeing social media accounts, including scheduling, publishing, and optimising content across various platforms, with responsibility for creating supporting social content where appropriate in collaboration with the content team
• Working in the social media team at SG to deliver world‑class, highly innovative and inherently social campaigns
• Establishing strong relationships with clients at a senior level, acting as the main day‑to‑day contact for all social media campaign‑related activities
• Monitoring social media trends, tools, and applications to ensure our agency stays ahead of the curve in utilising new features and technologies effectively
• Maintaining relationships with the major global social platforms
• Continuously monitoring campaign performance and adjusting strategies as required to ensure campaign success
• Conducting in‑depth social media audits and analysis, providing actionable insights and recommendations to optimise campaign performance
• Collaborating with cross‑functional teams, including strategy, PR and SG’s own marketing, to develop integrated campaigns that deliver against objectives
• Staying up‑to‑date with industry trends and best practices, ensuring our agency remains at the forefront of social media marketing strategies
• Leading and mentoring junior team members, providing guidance and support to help them achieve their professional growth
• Leading client meetings. Ensuring that preparation for the meeting is well organised and that account directors or seniors are fully briefed on meeting contents
• Promoting our range of services and the expansion of business with existing clients
• Working with the senior team on new business briefs and pitches
• Ensuring projects are completed to a specific schedule and within an agreed budget

• Approx. 2‑5 years experience working on big brand social media accounts, preferably within an agency
• Strong knowledge of various social media platforms, their functionalities, and best practices for organic and paid campaigns
• Proficiency in using social media management tools and analytics platforms to track and measure performance
• Excellent written and verbal communication skills, with the ability to craft compelling and engaging content
• Analytical mindset with the ability to interpret data and draw meaningful insights to drive strategy
• Strong organisational skills and the ability to manage multiple projects simultaneously, meeting deadlines and delivering high‑quality work
• Demonstrated leadership skills, with the ability to lead and inspire a team
• Strong interpersonal skills and the ability to build and maintain relationships with clients and team members

Salary banding – £30‑£40k dependent upon experience.

• 33 days holiday (including public holidays) and birthday off
• Statutory pension scheme
• Company laptop
• Hybrid/flexible working
• A structured development programme including monthly 121s with line manager and quarterly performance reviews
• Access to a dedicated mentor as part of our company‑wide mentor scheme
• Personal development fund – £250 a year to spend on anything you want to develop an interest, hobby or life skill, non‑work related
• Regular socials / team building activities
• Monthly lunch and learn sessions featuring external experts
• Peer‑to‑peer reward system where points can be cashed in for vouchers, days off, meals out, etc.
• Discretionary annual company bonus scheme
• Work anniversary gifts
• Exclusive perks – discounts on lifestyle items from shopping to gyms to cinemas etc.
• Volunteer days – up to 4 paid volunteering days per year to support a charity of your choice
• Office balcony and bbq where colleagues can work or dine alfresco