Copywriting Manager

Job Description We're now recruiting for a newly created Copywriting Manager role and are looking for an experienced, creative copywriting leader to help shape the future of our brand voice.

This is an exciting opportunity to establish and lead copywriting across the business, creating compelling concepts and content that engage customers, strengthen our brand and deliver commercial impact. You'll play a key role in elevating our content, setting creative direction and supporting our continued growth.

You'll champion high-quality copy across a wide range of channels, ensuring everything we produce is distinctive, effective and aligned with AJ Bell’s tone of voice, brand guidelines and regulatory requirements.

We’re particularly interested in someone who is passionate about the future of content creation and eager to explore how AI tools can be used to enhance creativity, quality and efficiency while maintaining the highest standards.

What you'll do Craft high-quality long-form and short-form content for a range of channels and campaigns

Evolve and refine copy briefs to deliver best in class comms

Lead the ongoing development of our tone of voice and brand language guidelines

Ensure consistency and quality across all content touchpoints

Identify opportunities to introduce AI tools to improve workflow efficiency, content consistency, and delivery speed

Help shape guidance for the ethical and effective use of AI within the copy team Manage, mentor and support a team of copywriters through feedback, coaching, and development opportunities

Work closely with UX writers, supporting them to implement the brand TOVContribute to building a strong copy community – sharing best practice, running sessions, and championing high standards

Promote copywriting as a strategic discipline, ensuring the function is recognised and involved early in projects

Manage the copy team’s workflow and production schedule, ensuring work is allocated effectively and fairly

Manage requests from across the business and ensure resource is allocated and prioritised, managing stakeholder expectations and delivering to agreed SLAs.Support the planning of future resource requirements based on upcoming campaigns and strategic priorities. Communicate capacity challenges clearly and constructively, helping teams make informed decisions.

Build strong relationships across creative, marketing, product, operations, and senior leadership teams

Manage relationships with external agencies when specialist support is required and oversee external resource during peak periods, reviewing work to ensure standards are consistently met Support and enable the business to deliver good outcomes for D2C customers through adherence of regulatory requirements, including consumer duty

What you'll bring

Substantial experience of writing persuasive and effective copy for a variety of media, including email, advertising, push, in-app messaging, website.

Experience of creative copywriting for online and offline campaigns, ideally experience in the financial services market.

Excellent interpersonal and communication skills.

Highly organised and able to work to demanding deadlines.

Strong attention to detail in all aspects of work.

Confident stakeholder manager with the ability to influence, advise, and communicate clearly.

Experience mentoring or line-managing junior writers.

Ability to manage multiple projects, deadlines, and competing priorities.

Comfortable exploring and adopting AI tools as part of the creative workflow.

Experience working with agencies or freelancers, particularly during brand, tone, or high-volume project phases.

About AJ Bell At AJ Bell, we believe investing should feel good. Whether you're looking for an ISA, pension or dealing account, whether you want to invest with the help of a financial adviser or do it yourself, we have easy-to-use solutions to suit people from all walks of life.

We're one of the UK's fastest-growing investment platform businesses, trusted by everyone from professional financial advisers to first-time investors.

Today, over 723,000 customers trust us to manage more than 108.7 billion of assets. By continually striving to make investing…