Account Manager - Social & Digital Agency

Manchester, Hybrid
Salary:
Up to £38,000

Axon Moore are currently partnering with a high-growth, award-winning digital agency who are looking for an Account Manager to join their Client Services team.

This is a fantastic opportunity for someone who enjoys building strong client relationships, managing exciting campaigns and working in a fast-paced, creative environment.

As an Account Manager, you'll take ownership of day to day client relationships and play a key role in delivering campaigns from initial brief through to completion.

• Building and maintaining strong, long-term client relationships
• Acting as a key point of contact and confidently leading client meetings
• Managing campaigns and projects from brief through to delivery
• Coordinating internal teams and ensuring deadlines and deliverables are met
• Preparing and presenting client reports and campaign updates
• Monitoring campaign performance and providing insights and recommendations
• Identifying opportunities to improve campaigns, processes and the client experience
• Supporting account growth and identifying new opportunities
• Supporting more junior members of the team

We're keen to speak with candidates who have previous experience within an agency environment, particularly across social, digital, creative, influencer or wider marketing.

• Previous Account Management or Client Services experience
• Strong experience managing client relationships
• A good understanding of social media and/or influencer marketing
• Excellent written and verbal communication skills
• Experience managing multiple projects and deadlines
• Strong organisation and attention to detail
• The confidence to lead client conversations and presentations
• A proactive, solutions-focused approach
• The ability to build relationships with both clients and internal stakeholders

You’ll be someone who enjoys taking ownership, thrives in a fast-paced environment and genuinely cares about delivering great work for clients.

• Competitive salary
• Hybrid working
• Flexible working hours
• Generous holiday allowance
• Performance-related bonus
• Enhanced family-friendly benefits
• Health and wellbeing support
• Regular team and social events
• Excellent opportunities for career progression