Ecommerce Manager THG Nutrition | Myprotein
Listed on 2026-10-08
-
Marketing / Advertising / PR
Ecommerce
Division
Location
UK, Manchester
Job Type
Full-time
About THG
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.
Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.
From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.
With us, you’ll go further, faster. What are you waiting for?
Role:Ecommerce Manager Region: UK & Ireland
Reporting to:
Ecommerce Director
Location: THG ICON 1, 7-9 Sunbank Lane, WA15 0AF
(Fully Office Based)
We are looking for an ambitious and commercially focused Ecommerce Manager to drive the growth and performance of Myprotein across the UK market.
You will own the UK ecommerce trading strategy, optimise website performance and deliver a customer experience that reflects the needs of fitness, sports nutrition and active lifestyle customers.
From delivering product launches and key trading campaigns to improving conversion and retention, you will play a central role in growing revenue and building customer loyalty across Myprotein’s nutrition, supplements and active wear ranges.
This role combines commercial thinking, data-driven decision making and a strong understanding of the UK consumer within a fast-paced direct-to-consumer environment.
Key Responsibilities Ecommerce Trading- Own day-to-day UK ecommerce trading performance, delivering revenue and profitability targets.
- Develop and execute trading plans, promotional calendars and product launches across nutrition, supplements and active wear.
- Plan campaigns around key UK trading moments
- Identify opportunities to increase conversion, average order value and repeat purchases through relevant merchandising, bundles and promotions.
- Work with relevant teams to align pricing, promotions, stock availability and product assortment with UK customer demand.
- Monitor sales and margin performance, adjusting trading activity to maximise commercial returns.
- Optimise the customer journey across mobile and desktop, ensuring a seamless shopping experience.
- Work with regional and creative teams to deliver effective Arabic and English content, product pages and campaigns.
- Help customers discover products suited to their fitness goals through clear navigation, relevant content and effective merchandising.
- Improve conversion through A/B testing, landing page optimisation and checkout enhancements.
- Identify opportunities to improve local payment options, delivery messaging and customer trust.
- Monitor website performance and prioritise improvements that address customer needs across individual UK markets.
- Track key ecommerce metrics, including revenue, profitability, conversion rate, average order value and retention.
- Analyse performance by market and product category to identify growth opportunities and areas for improvement.
- Produce regular reporting with clear insights and actionable recommendations.
- Use customer behaviour, campaign results and market insights to inform trading decisions.
- Monitor regional competitors, promotional activity and trends across fitness, sports nutrition and active wear.
- Work closely with marketing, CRM, creative and technical teams to deliver integrated regional campaigns.
- Partner with acquisition, influencer and CRM teams to improve the journey from first purchase to repeat customer.
- Coordinate product launches across regional websites and digital channels.
- Collaborate with operations and customer service teams to address delivery and service issues affecting customer experience.
- Share regional insights to help shape wider brand…
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