Social Media Manager

You know what7s happening on Tik Tok before it lands in the team Whats App. You understand why something works brilliantly on Linked In but would die a death on Instagram. And when a paid campaign isn7t performing, you don7t just report the numbers you know what to change.

Sound familiar? We should talk.

We7re looking for a brilliant Social Media Manager to join the team at Jam.

This is a hands-on role for someone who really knows social 0 — and wants genuine ownership of their accounts.

You7ll work across an exciting mix of clients spanning luxury travel, financial services, property and more
, turning strategy into smart, creative social activity that gets results.

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Youll work closely with our Social Media Account Director, contributing to strategy while taking ownership of the day-to-day planning, delivery and performance of your accounts.

That means youll:

• Plan BAU social activity around three months ahead
  , while leaving room to jump on the right reactive opportunities.
• Build content calendars packed with ideas that are rooted in audience, platform and sector insight ce; not simply personal preference.
• Get properly under the skin of your clients, their industries, competitors and audiences.
• Know Instagram, Tik Tok, Linked In, Facebook and You Tube inside out e2 0 a0 a0 0 and keep us ahead of new platforms, features, trends and algorithm changes.
• Write great social copy, captions and hooks.
• Turn ideas into clear, inspiring briefs for our content creators, designers, photographers and videographers.
• Understand what great platform-native content looks like and confidently review creative before it reaches the client.
• Plan and manage paid social campaigns
  , monitor performance and make informed optimisations when something isn7t working.
• Manage influencer and creator activity, from research and outreach through to briefing, delivery and reporting.
• Oversee community management and identify opportunities to turn audience interaction into better content.
• Take ownership of monthly reporting
  , going beyond vanity metrics to explain what happened, why it happened and what we7re doing next.
• Lead day-to-day client communication, meetings, feedback and amends.
  Provide confident social counsel including constructively challenging a client when you know there better approach.
• Keep accounts organised, forward-planned and running smoothly.
• Support and mentor more junior members of the team as we grow.

You won7t be expected to shoot and edit all the content yourself. We have specialist creatives for that. But you will need to know what we should create, why we7re creating it, which platform it7s for and what we want it to achieve then brief the team brilliantly.

If you can also capture great social content on an iPhone or camera, even better. But it7s a bonus, not a requirement.

Organic AND paid

This bit matters.
We7re not looking for someone whose paid experience extends to pressing the Boost button.

You7ll understand audiences, targeting, objectives, budgets, placements and creative. You7ll be comfortable monitoring live campaigns, interpreting results and knowing when to adjust the audience, creative, spend or approach.

You7ll have support from our Social Media Account Director, but at Manager level we need someone who can look at the numbers, identify a problem and recommend what happens next.

The same applies to organic. We want someone who understands why content performs not just whether the engagement rate went up or down.

You7ll be brilliant with clients

You7ll become a trusted day-to-day contact across your accounts.

That means being responsive and organised, but it also means having an opinion.

We want someone who can explain why a recommendation is right,…