Community Engagement Officer

Community Engagement Officer - Manchester

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This range is provided by Netcom Training. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

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Direct message the job poster from Netcom Training

Talent Acquisition Executive at Apprentify

Job Description:

What You’ll Be Doing Community Engagement & Outreach

• Engage proactively with diverse communities, including those facing digital exclusion.
• Build strong partnerships with job centres, community organisations, charities, colleges, universities, training providers, and employers.
• Represent the organisation at community events, career fairs, employer forums, and local initiatives.
• Deliver tailored outreach across neighbourhoods, faith groups, community centres, and employment support organisations.

Learner Attraction & Support

• Recruit learners onto Government Funded IT/Tech and Digital Skills short courses.
• Provide clear, supportive advice on course options, eligibility, funding, and career pathways.
• Maintain regular communication with referral partners to encourage learner sign‑ups.
• Organise and deliver information sessions, webinars, and engagement events.

Marketing & Communications

• Work with the marketing team to deliver targeted local campaigns.
• Distribute digital promotional materials and use social media, email, and local advertising to increase visibility.
• Promote the organisation’s strengths to support employer attraction and strategic positioning.
• Track outreach activity, learner enquiries, and engagement metrics using internal systems such as Magn
  8.
• Maintain an accurate CRM of partners and industry contacts.
• Report on progress toward closing the digital skills gap in your region.
• Provide insights to optimise recruitment and engagement strategies.

What You’ll Bring Experience

• Community engagement, outreach, digital inclusion, or learner recruitment experience.
• Proven ability to build relationships with community groups, education providers, employment organisations, and employers.
• Experience delivering presentations, hosting information sessions, or supporting events.
• Experience tracking outreach activity and reporting outcomes.
• Knowledge of safeguarding and data protection in learner engagement.
• Awareness of the barriers to digital participation and progression, particularly in diverse or disadvantaged communities.
• Have knowledge of local areas within Manchester for outreach.
• Strong digital literacy, including CRM systems, email marketing tools, and social media.
• Understanding of government-funded training programmes and local skills priorities.
• Familiarity with regional socio-economic factors affecting learning and employment.
• A natural communicator who can inspire and engage diverse audiences.
• Highly organised, target-driven, and able to manage multiple priorities.
• Passionate about education, digital inclusion, and social mobility.
• Proactive, self-motivated, and collaborative.
• Willingness to travel across the region and support occasional evening/weekend events.

Other Requirements

• Clean UK driving licence and access to your own vehicle.
• Flexibility to travel for work-related purposes.
• £300 monthly car allowance
• Professional development & CPD opportunities
• Option to purchase additional annual leave
• Company pension
• Cycle to Work scheme
• Private medical insurance
• Birthday off

Safeguarding & Inclusion

We are committed to safer recruitment and promoting equality, diversity, and inclusion. All offers are subject to appropriate checks

Job Type: Full-time

• Company pension
• Work from home

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Administrative

Industries

• Education

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