Community Outreach Coordinator

Job Type: Full Time (32 to 40 hours per week)

Organization Description

Queen City Bicycle Collective (QC Bike) is a non‑profit based in Manchester, NH, dedicated to promoting safe and affordable bicycling within our community. Our goal is to empower Manchester residents to rely on bicycles for transportation and recreation.

Our core programs include Open Shop—where the public can buy, donate, or repair their bicycles using our tools, parts, and technical expertise—and Vouchered Bikes programs, the largest and longest running of which is our Be Active/Earn‑A‑Bike program. This program provides 4th‑grade students at two Manchester schools with a bike package or alternative, given as awards for completing the schools’ leadership curriculum.

Since 2021 we have expanded our outreach through community‑building events that raise awareness about bicycling and strengthen the sense of camaraderie among Manchester’s cyclists.

Position Summary

Our Community Outreach Coordinator will help the Collective improve and implement its outreach so that we can effectively deliver key projects—particularly the annual Tour of Manchester, the Be Active/Earn‑A‑Bike Program, community events, and partnerships. The primary focus will be building and maintaining community relationships, coordinating events, supporting program delivery, and evaluating and refining our outreach to meet the needs of Manchester’s diverse communities.

Occasional work outside standard hours, early in the morning or late at night, and some Open Shop work may be required. The Coordinator reports to the Executive Director and works closely with staff, volunteers, and partner organizations.

Job Duties and Responsibilities Build & Nurture Partnerships (25%)

• Collaborate with community members, schools, nonprofits, and local businesses to build strong, mutually beneficial relationships.
• Ensure QC Bike’s programs are inclusive, welcoming, and responsive to diverse community needs.
• Coordinate volunteer scheduling, track hours and contributions, and organize volunteer appreciation efforts to foster engagement, retention, and recognition.
• Support the planning, coordination, and delivery of core outreach programs, including Be Active/Earn‑A‑Bike and the Tour of Manchester.
• Implement and refine outreach strategies to increase participation, deepen engagement, and improve access to QC Bike’s programs and services.
• Collaborate with staff and volunteers to provide consistent, high‑quality experiences for participants, partners, volunteers, and community members.

Program & Outreach Support (25%)

• Support the planning, coordination, and delivery of core outreach programs, including Be Active/Earn‑A‑Bike, the Tour of Manchester, and other initiatives.
• Implement and refine outreach strategies to increase participation, deepen community engagement, and improve access.
• Collaborate with staff and volunteers to ensure consistent, high‑quality experiences.

Events (Ours and Others) (35%)

• Plan, promote, and host QC Bike events that connect community members and build awareness of bicycling.
• Coordinate logistics for events—scheduling, venue coordination, vendor and partner communication, volunteer assignments, and day‑of operations.
• Represent QC Bike at community events hosted by other organizations, table at resource fairs, engage attendees, and identify collaboration opportunities.

Track, Monitor and Improve (15%)

• Track participation, outreach activities, and partner engagement across events and programs.
• Assess the effectiveness of outreach and events, and recommend improvements based on feedback and data.
• Contribute to simple reports and summaries that help staff and the board understand what’s working and where we can improve.

Qualifications

• Bachelor’s degree in a related field (preferred).
• 1‑3 years of experience in event planning, project management, or communications in a business or nonprofit setting (preferred).
• Awareness of, understanding of, and connection to the mission of QC Bike.
• Ideally, some connection to Manchester or southern New Hampshire.

Skills

• Strong organizational, time, and project management skills.
• Strong written and verbal communication.
• Strong customer relations and public relations skills.
• Ability to make meaningful connections with individuals from diverse backgrounds.
• Self‑motivated with the ability to work independently and collaboratively.
• Possession of a valid driver’s license.

Competencies

• Results‑driven and accountable for outcomes.
• Self‑reflective, adept at giving and receiving constructive feedback.
• Strong team player who collaborates effectively across organizational settings.

Modest benefit package included (HRA, PTO, and Bonus) and flexible work hours.

Please send an expression of interest to Tyler Glodt, Executive Director, at tyler .

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