Volunteer Development Officer - Officials

Volunteer Development Officer – Officials

Join to apply for the Volunteer Development Officer – Officials role at British Cycling

This role is part of British Cycling's efforts to bring the joy of cycling to everyone.

• Role
  
  Title:
  
  Volunteer Development Officer – Officials
• Salary: Up to £27,000 per annum (dependent on experience)
• Location: Manchester (hybrid working available)

British Cycling exists to bring the joy of cycling to everyone. We are working towards three key priorities: support and grow the sport to make cycling more inclusive and accessible, lead on the world stage by winning well, and drive social impact by tackling inequalities.

We are looking for a motivated individual who is passionate about working with volunteers to inspire change. With experience in delivering programmes in volunteer‑led environments, you are confident working with diverse groups and committed to inclusive practices. You are a strong communicator, able to build relationships and deliver excellent customer service across varied audiences. You are organised, proactive, and comfortable managing multiple priorities.

Most importantly, you’re excited about the opportunity to help more people discover the joy of cycling and contribute to a thriving volunteer community.

• Lead the delivery of volunteer support across British Cycling’s officials, ensuring a high‑quality experience for all volunteers.
• Lead the process of appointing commissaires to all National and International events on the British Cycling calendar for all disciplines.
• Support the Commissaire & Referee’s commission.
• Develop and implement initiatives to recruit, retain, and recognise volunteers, with a focus on inclusion and diversity.
• Provide excellent customer service and support to volunteers.
• Contribute to the development of digital tools and platforms that enhance volunteer engagement and experience.
• Coordinate training and development opportunities to build volunteer confidence and capability.
• Create and maintain resources and toolkits to support volunteers and programme delivery.
• Build regional connections and support networks to strengthen local volunteer engagement.
• Gather feedback and insight to inform planning and improve volunteer programmes.
• Promote British Cycling’s programmes and opportunities to encourage national volunteer involvement.
• Represent British Cycling externally, building relationships with stakeholders and partners to grow volunteer participation.

• Strong understanding of volunteer engagement and development, with a commitment to inclusive practices.
• Proven ability to deliver excellent customer service across varied audiences.
• Skilled in project and programme coordination, with the ability to manage multiple priorities.
• Confident using digital tools and platforms to support volunteer activity and communication.
• Effective communicator with strong presentation and stakeholder engagement skills.
• Experience in creating resources, training, and toolkits to support volunteers.
• Proficient in Microsoft Office, including Outlook, Teams, Excel, Word, and PowerPoint.
• Passionate about cycling and community participation, aligned with British Cycling’s values.

• Competitive Salary
• Cycle to Work Scheme
• Generous Holidays (25 days + bank holidays)
• Holiday purchase scheme
• Life Assurance
• Pension

Send us your CV and a short cover letter outlining your interest in the role and why you feel you meet the criteria via the apply button below.

Applications close: 02 February 2026

For an informal discussion about the role please contact the hiring manager:
Phill or