Compliance & Quality Technician

Position: Compliance & Quality Technician
Compliance & Quality Technician

Manchester | Hybrid Working (2 Days Office / 3 Days Home)

£27,000 - £30,000 + Bonus + Benefits

Are you currently working within Food Manufacturing Quality or Technical and looking for a role that offers more variety, greater exposure to the wider technical function, and genuine hybrid working?

We are recruiting for a Compliance & Quality Technician to join an established Technical team supporting a portfolio of premium consumer products supplied globally.

This is an excellent opportunity for someone with around 12 months+ experience within a food manufacturing quality, technical or compliance environment who is looking to broaden their experience beyond factory floor quality activities.

The Role

Working as part of a collaborative Technical team, the position is split broadly between complaints management and product quality/compliance activities.

Key responsibilities will include:

* Managing customer complaints from receipt through to resolution

* Conducting investigations and root cause analysis

* Liaising with suppliers, manufacturing partners and internal stakeholders

* Monitoring complaint trends and supporting continuous improvement activities

* Responding to technical queries from customers and internal departments

* Coordinating product testing programmes with external laboratories

* Reviewing product testing results and identifying trends

* Supporting product quality, compliance and food safety activities

* Assisting with technical documentation and compliance administration

* Supporting supplier quality and performance initiatives

* Producing reports and KPI information as required

About You

We are keen to speak with candidates who have experience within:

* Quality Assurance

* Quality Control

* Technical

* Compliance

* Food Safety

You may currently be working as a:

* QA Technician

* Quality Technician

* QA Assistant

* Technical Assistant

* Quality Coordinator

* Junior Technologist

* Technical Administrator

To be considered you will ideally have:

* At least 12 months' experience within a food manufacturing quality or technical environment

* Experience of complaint investigations, non-conformances or root cause analysis

* Understanding of HACCP, GMP and food safety principles

* Strong organisational and communication skills

* Good attention to detail and analytical ability

* Strong Microsoft Office skills

What's In It For You?

Hybrid working (2 days office / 3 days home)

Annual bonus scheme

Private healthcare

25 days holiday plus bank holidays

Additional day off for your birthday

Employee discount scheme

Wellbeing support initiatives

Professional development opportunities

Join a supportive Technical team with genuine career development opportunities

If you're looking to move away from a traditional factory-based QA role and gain broader exposure across complaints, compliance, product quality and supplier management, we'd love to hear from you