Compliance Lead

Final date to receive applications: 25 October 2026

Department: Business Support

Employment Type: Permanent

Location: Manchester, UK

Empowering organisations to achieve their highest potential. At ISOQAR, we draw on our experience, knowledge, and ambition to empower organisations to achieve their highest potential.

As a UKAS-accredited certification body
, we conduct audits against ISO standards and issue ISO certifications. Through a portfolio of progressive solutions, including ISO certification, training, and consultancy, we work with customers to strengthen their businesses, all delivered by our in-house experts.

The Compliance Lead plays a key role in maintaining and improving ISOQAR’s compliance framework, helping ensure our certification activities meet accreditation, regulatory and internal requirements.

Working closely with the Director of Risk & Compliance and teams across the business, you’ll coordinate audits, accreditation assessments, corrective actions, competence management and compliance reporting, while supporting certification schemes and business development projects.

• Support the day-to-day operation and continuous improvement of ISOQAR’s compliance framework and management system.
• Maintain and develop compliance policies, procedures, guidance and records.
• Review process and documentation changes for compliance, accreditation and impartiality considerations.
• Provide practical guidance to colleagues on certification and conformity-assessment requirements.
• Identify and elevate significant compliance risks, control weaknesses or potential breaches.

• Support the delivery of a risk-based internal audit programme.
• Plan, conduct and report on internal audits, identifying nonconformities, risks and improvement opportunities.
• Review root‑cause analysis and corrective actions, monitoring progress through to effective closure.
• Analyse audit findings to identify recurring or wider compliance issues.

• Coordinate preparation for accreditation and external assessments.
• Collate and review documentation, records and supporting evidence.
• Participate in assessments and coordinate responses to assessor queries and findings.
• Track corrective actions and evidence through to acceptance and closure.

• Coordinate and continually improve ISOQAR’s competence framework.
• Support the development and review of competence criteria, learning materials and assessments.
• Help ensure auditor, reviewer and decision‑maker approvals are supported by appropriate evidence.
• Analyse competence information to identify learning needs and areas for improvement.
• Work with technical and operational teams to support consistent competence decisions.

• Support the governance of allocated certification schemes, initially including ISO 9001.
• Monitor changes to standards, accreditation criteria and scheme requirements.
• Coordinate updates to processes, training and documentation where required.
• Support competence management for colleagues working across allocated schemes.
• Provide compliance input into new products, schemes and wider business‑change projects.

• Coordinate compliance and impartiality forums, including supporting documentation, actions and reporting.
• Review potential impartiality risks and support appropriate controls.
• Coordinate or undertake investigations into escalated complaints, appeals and compliance concerns.
• Ensure investigations are evidence‑based, appropriately documented and escalated where required.
• Identify trends and recurring themes across complaints, appeals and compliance concerns.