Senior User Researcher

£62,109 per year, New entrants to the Civil Service will start their role on the salary band minimum £62,109 for National roles or £66,229 for London roles. You may be eligible for an additional Recruitment and Retention Allowance, pending a Capability and Skills Assessment, with a value of up to £6,000. A Civil Service Pension with an employer contribution of 28.97%

Contract Type:

Permanent

Hours:

Full time

Disability Confident:

Yes

Closing Date:

25/03/2026

Your main day-to-day responsibilities will include:
Planning and leading user research activities to ethical standards to understand user needs and behaviours and align with project goals.

Sorting, categorizing, and transforming raw research data into valuable information for complex projects.

Effectively communicating user research findings to your team and the wider organisation to influence decision-making.

Effectively communicating and advocating UCD principles and ways of working with stakeholders.

Supporting the development of accessible services by ensuring that participants with access needs are included in all research.

Mentoring and coaching user researchers in method selection, research execution, ethical research, data analysis and synthesis.

Proud member of the Disability Confident employer scheme

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).