Team Member Airport

Department: Concessions

Location: Manchester Airport

Compensation: £12.00 / hour

As a Team Member you will support the Assistant Manager to ensure the smooth and efficient operation of the site located within the airport. Your role plays a vital part in delivering high-quality customer service, maintaining cleanliness and hygiene standards, and supporting the overall success of the site.

• Provide friendly and attentive customer service to travellers. Assist customers with menu inquiries, take orders accurately, and ensure prompt service delivery.
• Assist in the preparation of beverages and food items according to standard recipes and portion sizes. Follow food safety protocols and maintain cleanliness in food preparation areas.
• Process transactions accurately using POS systems, handle cash, credit card payments, and provide customers with receipts. Maintain accountability for cash drawers and reconcile sales at the end of shifts.
• Assist in maintaining inventory levels by restocking products, monitoring expiration dates, and communicating inventory needs to supervisors. Ensure products are displayed attractively and in compliance with company standards.
• Maintain cleanliness and hygiene standards in the site, including wiping down surfaces, cleaning equipment, and disposing of waste properly. Follow sanitation protocols to ensure a safe food environment.
• Work collaboratively with other team members to ensure smooth operations. Assist teammates during busy periods, communicate effectively, and support a positive team environment.

• Friendly and approachable demeanour and enjoy interacting with customers. Providing excellent customer service is a priority for you.
• Able to undertake a criminal record check.
• Team-oriented person who is willing to support your colleagues to achieve common goals.
• Work effectively in a fast-paced and dynamic environment, adapting to changing priorities and tasks as needed.
• Great attention to detail in all aspects of your work, including food preparation, cleanliness, and transaction accuracy.
• Reliable individual who shows up on time for shifts, adhering to schedules, and fulfilling responsibilities to the best of your ability.
• Basic maths skills necessary for processing transactions, handling cash, and reconciling sales.
• Understanding of food safety principles and are committed to following proper procedures to maintain a safe food environment.
• Flexibility in hours, airport shifts can start at 3am.
• … A pasta lover!

• Competitive salary to attract best talent
• Join a dynamic, fast-moving & diverse team
• Duty free discounts excluding alcohol and cigarettes
• Regular team socials and pasta tastings
• Free Pasta Evangelists products
• Referral bonus Scheme
• Cycle to work scheme
• 28 days of paid annual leave (bank holidays inclusive)