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Head of Workforce Planning HR · Corporate HQ

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Utilita Arena
Full Time position
Listed on 2026-02-20
Job specializations:
  • Restaurant/Food Service
    Catering
Salary/Wage Range or Industry Benchmark: 125000 - 150000 GBP Yearly GBP 125000.00 150000.00 YEAR
Job Description & How to Apply Below

About Legends Global

About Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end-to-end solutions – from venue development and event programming to revenue strategy and hospitality.

We take a 360-degree, data-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide.

Our organisation is committed to fostering an inclusive and forward-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win... we create a culture where everyone has the opportunity to thrive.

About the Role

As our Head of Workforce Planning, you will make it your mission to ensure the seamless planning and delivery of management, culinary, and frontline staffing across all food, beverage, and guest-facing operations across our Northwest region.

This is a brand-new role in our structure, created to drive operational excellence—balancing commercial performance with consistently high service standards—through disciplined workforce planning, clear leadership, and hands-on support during the most demanding periods.

We are looking for someone with strong expertise in large-scale operations, who will anchor stability in a fast-paced, ever-changing environment, enabling teams to perform at their best and delivering an outstanding experience for all our guests.

What we can offer

Hosting events is what we do best, and we want our People to experience that too—enjoy access to discounted tickets to unleash your superfan for all your favourites.

You will work hard at Legends Global, but you will be rewarded with lots of time to relax and rest with 25 days annual leave.

We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you contribute to our success through our Life Assurance policy.

A healthy contribution of 5% Pension so that your golden years are spent ticking off the items on your bucket list.

Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield, Legends Global will support these unexpected costs. For you and any children.

We understand that from time to time, you might need a bit of support to get you back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace.

We are visionaries: both physically and metaphorically! When you join Legends Global, you will be entitled to eye care vouchers and a contribution towards any glasses you require.

Pedal your way to a greener, healthier commute—join our Cycle to Work scheme and turn every ride into a win for you and the planet.

Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team.

Key Responsibilities
  • Leading end-to-end workforce planning for management, culinary, and frontline teams, ensuring the right staffing levels, skill mix, and resource allocation across daily operations, events, and peak trading periods.
  • Managing all rota, scheduling, and labour-planning activity, driving efficiency, cost control, and full compliance with working time, safety, and food-hygiene regulations.
  • Delivering exceptional food, beverage, and guest-experience standards through proactive operational planning, hands-on leadership during busy periods, and rapid resolution of operational challenges.
  • Partnering closely with key stakeholders—including operations, kitchen leadership, HR, and external staffing providers—to maintain seamless event-day coverage, smooth workforce pipelines, and agile last-minute adjustments.
  • Coaching and guiding teams to uphold high performance, accountability, and service excellence while contributing to strategies that improve quality, productivity, and overall operational effectiveness.
We are looking for someone with
  • Proven experience across catering, hospitality, events, stadiums, or large-scale food…
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