Bartender

Bartender. Manchester, House of Social Food Hall

Hourly Rate: £12.71 plus generous benefits (please see below).

Contract: Permanent, zero hours contract

Required Days of Work: Varied; flexibility is required throughout the week

Working Hours: Varied shift patterns, between the hours of 8am- 1am. Full flexibility required.

House of Social Food Hall is Manchester’s newest and most exciting food hall. A collection of five independent kitchens, serving food and drink to suit every taste and time. We’re looking for an accomplished Bartender to provide leadership support, steering the on-site team to deliver to our premium standards.

Located on two levels of Vita Group’s purpose built student accommodation concept House of Social, the new venue spans 12,000 square feet of brand new dining and drinking space.

Provide an exceptional & personalised service to residents and customers by anticipating and delivering to their needs. Playing a key role in the success of our luxury apartment building and food hall, our bar team have the opportunity to embrace their creativity, bring fresh ideas to the table, and make their mark on an exciting venture that redefines the standard of student living and social drinking & dining in the city.

• Provide high-quality bar service, ensuring guest satisfaction, and maintaining a luxurious bar environment
• Develop and maintain in-depth knowledge of the menu and offerings to answer guest inquiries, provide recommendations, and enhance their dining experience.
• Mix ingredients to make cocktails, spirits, and non-alcoholic drinks
• Prepare and serve high-quality coffee and hot drinks:
  This includes brewing, steaming, and crafting specialty drinks with precision and consistency.
• Take orders, serve drinks, and recommend drinks based on customer preferences.
• Deliver exceptional Customer Service. Serve drinks to guests in a timely manner and proactively attend to their needs, ensuring a seamless and enjoyable experience.
• Ensure all guests have a unique and memorable experience by delivering top-tier customer service throughout their visit.
• Accurately process all guest orders through the till systems, issue bills, and handle payment transactions with attention to detail.
• Keep the bar clean, stocked, and organised. Assist with regular health and safety checks, maintain cleanliness, and uphold the highest standards of hygiene and safety in the bar area.
• Complete set-up, handover, and close-down duties to a high standard, ensuring the workspace is always ready for the next shift or service.

Our Bar Assistants are responsible for delivering a multitude of additional tasks, including:

• Work closely with chefs, runners, barbacks and management to ensure coordinated and efficient service.
• Support the team during peak times and events on the floor & barback areas.
• Participate in briefings, tastings, and training sessions to maintain brand and product knowledge.
• Maintain the upkeep of our premium site & facilities; communal areas must be cleaned and maintained to a high standard.
• Be a point of contact for any potential incident or emergency that may occur onsite.
• Maintain waste management areas adhering to health & safety regulations, ensuring potential hazards are addressed / cleaned / tidied / reorganised as required.

House of Social boasts 5 individual kitchens, delivering variety and luxury food and drink offerings to our guests. Our aim is to guarantee the best social experience to all customers and our House of Social Student residents. Our Bartenders play a critical role ensuring seamless operations. We are looking for:

• An experienced…