FOH Team Leader

Do you thrive in a fast-paced environment, love delivering exceptional service, and enjoy leading a team? Gourmet Burger Kitchen (GBK) is looking fora strong Front of House Team Leader to help create amazing guest experiences and support our restaurant operations.

• Lead by Example:
  Motivate and support your teamto deliver outstanding service, ensuring every guest leaves with a smile.
• Deliver Exceptional Hospitality:
  Ensure every guest receives a warm welcome, seamless service, and a memorable dining experience.
• Support the Management Team:
  Take charge in the absence of the Restaurant Manager, keeping things running smoothly and efficiently.
• Keep Things Flowing:
  Manage bookings, overseetable service, and maintain a great atmosphere throughout busy shifts.
• Training & Development:
  Help train and develop team members, ensuring they have the skills and confidence to succeed.
• Maintain Standards:
  Uphold GBK’s high service and cleanliness standards, ensuring a safe and enjoyable environment for bothguests and the team.

• Customer Service Passion: A natural people person who loves engaging with guests and making their experience special.
• Leadership
  
  Skills:
  
  Previous experience in ahospitality or restaurant setting, with the ability to inspire and guide ateam.
• Problem-Solving Mindset:
  Ability to stay calmand think on your feet during busy service periods.
• Organisational Flair:
  Great attention to detailto manage shifts, team performance, and restaurant flow effectively.
• Energy & Enthusiasm: A positive, can-do attitude that keeps the team motivated and guests happy.

• Feast on 50% Offyour total bill for youand 5 friends across all our brands- because great food should be shared!
• Unlock Exclusive Discounts on thousands ofonline and high-street retailers, plus restaurants, through our BRG Spark App.
• Stock up on Favourites:
  
  Enjoy 20% off at Carluccio’s retail gift shop & deli.
• Get Paid When You Need Itwith Wage Stream,offering access to advanced pay.
• Refer Friends and Earnwith our bonusscheme.
• Skyrocket Your Career:
  
  Excellent opportunities for career development across our diverse brand portfolio.
• Work Your Way:
  
  Enjoy flexible working opportunities that suit your lifestyle.

Boparan Restaurant Group (BRG)is a growinghospitality group committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility,going above and beyond, and delivering a memorable guest experience and anamazing working environment.

At BRG, we live by our core values:

• Honest
  - Acting with integrity in everything we do.
• Hardworking
  - Giving our best, every day.
• Hungry
  - Always striving for growth and excellence.
• Heart
  - Caring deeply about our people, our guests, and our communities.

Gourmet Burger Kitchen (GBK) at Manchester Trafford Centre is a popular destination for burger lovers, offering a variety of handcrafted gourmet burgers made with high-quality ingredients.

For Giraffe Concepts Ltd (UK)'s privacy notice,  . For Harri’s privacy notice