Restaurant General Manager

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Fast. Fresh, Fearless

Are you ready to join one of the fastest growing Vietnamese food brands on a mission to serve the most-authentic and freshest taste of Vietnam to customers within 3 minutes?

As we grow across the UK we are looking for thoughtful & free spirited leaders to come and deliver the HOP experience across our new sites.

Do you come from the world of Hospitality? (ideally Quick Service or Casual Dinning)

Ready to join something special.

Ready to Lead, Grow, and Thrive?

As a General Manager, you'll be at the heart of our fast-paced, high-energy restaurants, leading a team that thrives on good vibes, togetherness, and a free spirit.

This isn’t just another management role - it’s a career with real growth opportunities. We invest in our people with paid training, team events, bonuses, and a culture that celebrates individuality - because we know that when you’re at your best, our team and our guests feel it too.

If you’re a people-first leader with a passion for hospitality, a love for fast-paced environments, and the energy to inspire those around you, we’d love to have you on board. Come be a part of something different—where the only thing we put in a box is our food!

The Role at a Glance:

General Manager

Greater Manchester Region (100% Onsite)

£43,000 Basic Plus Bonus and Salary Top Up Due to Location Complexity (OTE £45,000)

Plus Complete Benefits Package Including Free Food on Every Shift, Paid Breaks, Team Events, Paid Training, Structures Career Ladder for Development, Referral Bonus, Discounts, Gifts and More…

Hours:

45 hours per week on a rota basis (5 working days between Monday and Sunday, with 2 days off per week)

Our

Purpose:

To create moments of Joy in everything we do

Values / Culture:
Thoughtful, Togetherness, Free Spirit, Good Vibes

Company:
London & UK Based Vietnamese Restaurants

Your Background / Skills: Hospitality, Quick-Service Restaurants (QSR), Casual Dining

Sectors: Hospitality, Food and Drink, Restaurants and Customer Service

Our Story:

Born into a family of caterers, our founder, Paul Hopper, has hospitality in his blood. After six uninspiring years in the city, he set off to South East Asia, where a typhoon unexpectedly led him to Saigon. There, he discovered pho from a bustling street vendor, immersing himself in the rich flavours and vibrant culture.

Inspired by the warmth and resilience of the people, HOP Vietnamese was born.

Since 2015, HOP has been serving London & beyond with fresh, flavourful food across our thriving restaurants. Join us as we continue to grow!

Our Commitment to you:

When visiting Vietnam, you’ll immediately notice a strong sense of community - people sharing meals in street food markets. Thoughtfulness is at the heart of Vietnamese culture, not just among friends and family but also toward strangers and visitors. Everywhere you go, there’s an immense energy and positivity, from the people to the bustling streets and markets.

These values are at the core of everything we do, especially when it comes to our team. That’s why we promise to always be mindfully respectful and thoughtful in our actions and decisions - whether they affect you, our community, or our planet. If you’re part of the HOP family, know that we are grateful for everything you do.

We celebrate uniqueness, champion individuality, and embrace diversity. You’ll never be asked to be…