Team Leader, Retail

Our Supervisors are an active part of our store management team by providing day-to-day support to our Store and Assistant Managers with the overall supervision of the store processes and procedures. A day in the life of our Supervisors may include opening or closing the store, managing shifts, delegating tasks, coaching and guiding colleagues while ensuring we provide the best service to customers—all alongside having fun.

They create a welcoming store environment that fosters a culture built on trust and respect, and they are empowered to deliver the best experience for customers and colleagues.

• Promoting the best experience for our customers
• Training, supporting and developing your colleagues
• Driving your individual development
• Monitoring store standards and availability levels
• Dealing with deliveries
• Adhering to cash handling and security procedures
• Communicating within the store at all levels
• Planning and organising yourself and others, Postcode/Zip

• A four‑week induction programme
• Discount Card – 10% discount on most purchases in-store, including PEP & CO
• Family‑friendly benefits
• Loyal Service Awards
• My Staff Shop – exclusive discount portal
• Apprenticeships & Career Development
• Life Assurance Cover
• Health & Wellbeing – employee assistance programme to support you
• Holiday Allowance – increasing by one day per year (up to 33 days)
• Birthdays are important, so each year you can take the day off as an extra day's holiday

Under the Equality Act 2010 the definition of disability is if you have a physical or mental impairment that has a 'substantial' and 'long‑term' adverse effect on your ability to carry out normal day‑to‑day activities. Further information regarding the definition of disability can be found at: