Luxury Brand Ambassador; Part-Time Boutique

About the House of Creed

The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.

We are seeking Luxury Brand Ambassadors for our new Creed Boutique in Manchester, opening in September 2026, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business.

Purpose of the role:
As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service.

• Product Knowledge:
  Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.
• Sales Excellence:
  Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
• Customer Service:
  Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
• Visual Presentation:
  Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.

• Exceptional communication and interpersonal skills.
• Proven experience in luxury retail or a similar customer‑facing role.
• Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
• Goal‑oriented with a track record of meeting and exceeding sales targets.
• Ability to work effectively in a fast‑paced environment.
• Flexibility to work weekends and holidays as needed.
• Passion for fragrance or beauty products is a plus.

• 32 days paid annual leave (pro rata for part‑time employees)
• Monthly competitive commission structure
• Extra day off for your birthday
• Product allocation with discounted rate
• Clothing allowance
• Contribution into company pension
• Career progression & training
• Length of service rewards

This role is based in our Creed Boutique in Manchester.

The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply.