L'Oréal Luxe Multi-Brand Beauty Advisor, Selfridges Trafford

ONE LUXE BEAUTY ADVISOR Who We're Looking For

• A Beauty Guru: passionate about all things beauty, enjoys providing personalized advice, and helping customers find products that empower them.
• A Connection Creator: natural at building authentic relationships, making customers comfortable, learning their unique style, and creating an expressive beauty routine.
• A Trendsetter: active on social media, always up to date with the latest makeup and beauty trends, and capable of connecting with people online and in person.
• A Go Getter: driven, ambitious, and embraces challenges; excited to create innovative in‑store experiences and achieve outstanding results.
• A Brand Ambassador: true believer in L'Oréal Luxe mission and values, passionate about the iconic brands, and eager to represent them.

• Deliver the One Luxe experience: consistently execute the One Luxe service model, ensuring a premium and personalized experience for every customer.
• Product expertise and storytelling: confidently demonstrate products, immerse customers into brand heritage, and offer tailored product knowledge, tips, and techniques.
• Embody brand excellence: act as a L'Oréal Luxe brand ambassador, providing a luxurious customer experience through personalised service and merchandising standards.
• Stay trend‑forward: maintain a strong understanding of the latest makeup, skincare, and wellness trends to provide expert advice.

• Achieve sales targets: consistently meet individual and counter sales goals agreed with the line manager.
• Build client relationships: proactively foster authentic relationships with customers both in‑store and through digital channels.
• Promote events and activities: inform customers about upcoming in‑store events, promotions, and brand activations.
• Design engaging experiences: create innovative events and animations that drive interest and excitement for L'Oréal Luxe brands.
• Brand advocacy: passionately represent L'Oréal Luxe brands and share expertise on internal and external social media platforms following guidelines.

• Teamwork and training: actively participate in team efforts and complete all required training programs.
• Administrative responsibilities: complete daily and weekly administrative tasks online and offline using designated platforms.
• Maintain counter standards: uphold hygiene, housekeeping, and ensure a clean, organized, inviting counter environment.

• Competitive compensation: salary and rewarding commission scheme that allows direct benefit from success.
• Exclusive product perks: access to a selection of products from over 35 L'Oréal brands in the staff shop.
• Generous time off: 30 days of holiday, inclusive of bank holidays.
• Health and wellness benefits: discounted dental insurance and access to resources for mental and financial well‑being.
• Referral bonus program: earn bonuses by referring talented individuals to the team.
• Sustainability initiatives: participate in L'Oréal for the Future initiatives.

At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued. We are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability. We welcome differences in backgrounds, experiences, personalities, and perspectives.