Merchandising Admin Assistant

The Merchandise Admin Assistant supports the merchandising team by maintaining accurate product, sales, and stock data, helping to optimise online product availability and performance. This role plays a key part in ensuring customers can purchase the right products at the right time while supporting sales, stock management, and profitability across the online business.

• Maintain accurate product, pricing, stock, and sales information in line with company processes.
• Raise and manage purchase orders, ensuring accuracy and timely delivery of stock.
• Maintain the department critical path.
• Liaise with suppliers, warehouses, customer service, and internal teams to resolve stock and product related issues.
• Escalate delivery issues to relevant merchandiser.
• Generate regular reports on sales performance, stock levels, availability, and key trading metrics to support decision making.
• Communicate with external partners via email and Teams calls.
• Maintain size ratios to ensure they align with sales by size.
• Provide general, ad‑hoc administrative support to the merchandising team to support trading and commercial objectives.

• Excellent administrative, communication and organisation skills.
• Strong numerical and analytical skills with a keen eye for detail.
• A willingness to learn and be driven by curiosity.
• Good problem‑solving skills.
• Ability to prioritise.
• Great team player.
• A keen interest in the retail industry.
• Driven and motivated.
• Basic Excel skills.
• Retail experience preferred.

• Women’swear Outerwear & Denim
• Women’swear Jersey & Knit
• Home & Tech – Indoor Furniture & Décor
• Intimates – Swimwear & Nightwear

• Hybrid working (3 days in the office at a minimum)
• 24 days holiday (+ 8 bank holidays)
• Annual bonus scheme
• Enhanced maternity and adoption leave
• Company pension with up to 8% N Brown contribution
• Mental health support internally and externally, including access to wellbeing champions and counselling services
• Financial wellbeing support and a financial wellbeing tool (Stream)
• Colleague discount across all N Brown brands
• Onsite café with subsidised rates and local restaurant discounts
• Life assurance and private medical insurance
• Paid volunteer time – a full day of paid leave to volunteer for a chosen charity

We are committed to building a diverse workforce and creating an inclusive environment that values equality for all. Diversity, Equity, Inclusion and Belonging are at the heart of our culture.