Sales Associate - Part Time - Trafford

As a Retail Team Member at Gymshark, you'll be a true brand ambassador, embodying our culture and values in every interaction. Passionate about fitness and the Gymshark brand, you'll provide customers with expert product knowledge and exceptional service, ensuring they have an inspiring and empowering shopping experience. You’ll actively contribute to store operations, maintain a vibrant store environment, and work alongside your team to meet sales targets.

Pay: £13.45 per hour.

Part‑time shifts: 8‑hour or 16‑hour contracts, with opportunities to pick up extra hours.

Availability:
Available for a 4‑to‑8‑hour shift on either Saturday OR Sunday each week, along with one weekday shift.

Position type: 12‑week fixed‑term position.

• Deliver an exceptional customer experience by welcoming every community member with enthusiasm, ensuring they feel valued and inspired.
• Be a role model in product expertise, operational best practices, and brand representation, while training and sharing knowledge with the wider team.
• Assist in stock management, deliveries, and replenishment to ensure the store is always ready to serve customers and capitalise on sales opportunities.
• Ensure the safety and well‑being of both customers and team members, adhering to health, safety, and loss prevention protocols at all times.
• Maintain a clean, organised, and welcoming space, addressing customer needs quickly and efficiently to uphold a seamless shopping experience.
• Feed back and contribute to a culture of continuous learning, both individually and as part of the team.
• Embody Gymshark's culture and values in every interaction, passionately representing the brand and fostering a positive, inclusive community experience.

• Recent experience in a fast‑paced retail store, engaging with customers and providing exceptional service.
• Product handling and stock management skills – restocking shelves and ensuring proper display.
• Problem‑solving ability – handling customer inquiries, complaints, or issues calmly and professionally.
• Adaptability – adjusting to changing store needs, product arrivals, and customer traffic.
• Attention to detail – maintaining a tidy store, organized products, and accurate stock.
• Team collaboration – working with colleagues to achieve store goals and deliver excellent service.
• Clear, friendly communication – building rapport with customers and team members.
• Sales goal orientation – motivation to meet individual and team sales targets.
• Positive attitude and enthusiasm – bringing energy and passion to customer interactions and teamwork.
• Willingness to learn about product, systems, processes, and the community.
• Alignment with and inspiration by Gymshark's brand values and passion for community, wellness, and fitness.
• Availability for weekend and bank holiday shifts as required.
• Legal eligibility to work in the UK.

Gymshark is an equal opportunities employer. We commit to inclusivity in all aspects of employment, providing reasonable adjustments for candidates with specific needs or disabilities during recruitment. We do not tolerate discrimination of any kind.