Key Lead - Trafford Centre, Abercrombie & Fitch

Overview

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure store operations run effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge and Brand Awareness while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets and perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

• Education:
  
  High School Diploma/G.E.D. equivalent preferred.
• Retail
  
  Experience:
  
  At least 1 year of retail experience is preferred.
• Supervisor/Managerial
  
  Experience:
  
  No supervisory/management experience is required.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

• Schedule will vary weekly but should expect to work at least 16 hours per week.
• Required availability on Saturdays and Sundays as well as certain holidays.
• In addition, during peak time frames, hours will increase to support the needs of the business.

• Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennia ls with assortments curated for their specific lifestyle needs.
• The company operates a family of brands, including Abercrombie and Hollister brands, across North America, Europe, Asia and the Middle East, as well as the e-commerce sites ,  and
• As an A&F Co. associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. Benefits include:
• Quarterly Sales Incentive Bonus
• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Associate Assistance Program
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who'll Celebrate you for Being YOU
• Pending completion of 90 day probationary period

Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. The starting rate for this position is £13.80 per hour (i.e., the recruiting pay range for this position is £13.80 - £13.80 per hour). The starting rate and range may be modified in the future.