Books - Sales Assistant

As a booksellers you’ll provide exception customer service priding yourself on knowing what your customers want from their bookshop, and deliver it through their friendliness, enthusiasm, knowledge and love of books

Being a bookseller is about opening your mind to the world of books. Engaging with customers, understanding what books and authors they love to read and making recommendations to help they find their next exciting read!

• Delivering an exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

• A desire and passion to share your knowledge of books with customers and colleagues
• A passion for customers having an exceptional experience in store.
• Confident in communicating within the team.
• Motivated to achieve fantastic results and standards.
• Adaptable to meet company requirements and goals.

We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.

Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.