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Retail Sales Lead: Customer Experience & Store Growth

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Oxfam
Full Time position
Listed on 2026-08-01
Job specializations:
  • Retail
    Retail & Store Manager, Retail Associate/ Customer Service, Retail Support, Retail Sales
Salary/Wage Range or Industry Benchmark: 23000 - 29000 GBP Yearly GBP 23000.00 29000.00 YEAR
Job Description & How to Apply Below

Oxfam is seeking a Sales Lead to deliver exceptional retail standards and customer service in a large format store in Manchester. You will support the Store and Duty Managers on shop floor operations, working with volunteers to maximise income and deliver a positive donor experience aligned with Oxfam’s values.

You will lead by example, ensure consistent delivery of standards, and foster a welcoming environment for customers, volunteers and staff while upholding safeguarding commitments.

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