Sales Associate; f​/m​/d

We’re in business to save our home planet. Founded by Yvon Chouinard in 1973, Patagonia is an outdoor apparel company based in Ventura, California. As a certified B Corporation and a founding member of 1% for the Planet, the company is recognized internationally for its product quality and environmental activism, as well as its contributions of more than $240 million to environmental organizations.

Its unique ownership structure reflects that Earth is its only shareholder:
Profits not reinvested back into the business are paid as dividends to protect the planet.

Job Title
:
Seasonal Sales Associate

Reports to
:
Store Manager

Location
:
Manchester, UK

We are in business to save our home planet. You’ll be helping us achieve this by creating an amazing experience for our customers and making a positive impact in the community, using the store as a vehicle for change and acting as a brand advocate inside and outside of the store. Our stores support local environmental groups with donations, volunteers, advocacy, and events that provide a platform to share and engage in activism, and you will be a part of it.

• Welcome, assist, and engage customers by providing a positive experience for everyone who comes in—ensuring that the customer’s needs are understood and met.
• Determine and meet the specific needs of each customer with kindness and creativity, making sure every person is treated with equal respect and professionalism.
• Share your knowledge of core sports and products and your passion for the environment to provide support to grassroots environmental groups and create engagement with our customers.
• Contribute to a team that is responsible for the store’s success through customer service, merchandising, operations, events, and environmental activism.
• Perform daily store operations: checking and replenishing stock whenever necessary, operating the cash register, as well as opening and closing it, merchandise the store during downtimes (folding, hanging, steaming and stocking), etc.

• An inclusive mindset
• Strong customer service and sales skills.
• Previous retail or related customer service experience.
• Language skills:
  Fluent in English. In addition, fluency in other languages will be an advantage.
• Patagonia product experience/knowledge will be an advantage.
• Working knowledge of computers; proficiency in Microsoft Word, Excel, and Outlook.
• Ability to work in a self-motivated environment. Pro-active based thinking.
• Demonstrated flexibility on the job; ability to adapt quickly and react positively to business needs and changes in strategies.
• Organizational skills.
• Accuracy and attention to detail.
• Effective communication skills.
• Ability to effectively work in a team
• An appreciation of the outdoors
• An interest in saving our home planet and making a positive impact through your work

We offer the following benefits:

• 33 daysper year (pro-rated if you work part-time)
• Field Day: A paid day provided by Patagonia to connect with your team, get outside, and experience Patagonia products firsthand.
• Pension scheme with 9% employer contribution
• if your contract is longer than 6 months. Please be aware that this is a taxable benefit.
• Group Income protection and group life insurance
• Eye test / glasses reimbursement of GBP 30 annually
• Reimbursement of public transportation when commuting to the workplace

To find out more about what we offer our employees click here:

We commit to becoming an anti-racist and anti-discriminatory company that leads by example. This means doing the work to be inclusive and equitable, across all aspects of our business.

We foster a welcoming and respectful environment where every member of our EMEA team feels included, respected and…