Sales & Design Consultant

Sales and Design Consultant, Manchester

Are you a driven and ambitious individual looking to take the retail world by storm?

Do you aspire to work for a world leader in the premium / luxury furniture industry?

As a Sales and Design Consultant
, you will be responsible for delivering an exceptional client experience while maximising sales in a high-end showroom environment. Acting as a true brand ambassador, you will guide clients from initial consultation through to delivery and after-sales care.

• Welcome customers and deliver an exceptional, luxury-level customer experience
• Proactively approach and advise clients throughout their projects
• Guide clients through the company's sales process to ensure the right product selection
• Use 3D software and other digital tools during the sales and design process
• Create and present 2D/3D visual proposals and mood boards aligned with client briefs
• Manage the full sales cycle: consultation, invoicing, order placement, delivery tracking, and follow-up
• Liaise with suppliers and follow orders through to final delivery
• Conduct post-delivery follow-ups to ensure full client satisfaction
• Maintain outstanding showroom standards, visual merchandising, and brand presentation
• Respond to and follow up on all client interactions via phone, email, live chat, and digital platforms
• Achieve individual and team sales targets while working collaboratively with colleagues
• Support showroom merchandising, administration, and after-sales care

Our client is a world leader in the premium / luxury furniture sector, with over 250 showrooms across more than 50 countries
. Collaborating with renowned artists and designers such as Joana Vasconcelos, Kenzo Takada, Cédric Ragot, Sacha Lakic, Christophe Delcourt, and Stephen Burks
, as well as Haute Couture fashion houses including Jean Paul Gaultier and Missoni Home
, the brand offers exclusive made‑to‑order designs.

All pieces are manufactured with a high level of customisation in small European workshops, ensuring exceptional craftsmanship and quality.

• Minimum 2 years' experience in retail sales within the furniture or luxury industry
• Strong ability to engage clients and build long‑term relationships
• Excellent organisational and time‑management skills with strong attention to detail
• High‑end presentation and professional attitude
• Confident, passionate, proactive, creative, and a strong team player
• Results‑driven with strong commercial awareness
• Ability to learn quickly and adapt in a fast‑paced environment
• Knowledge of 20/20 design software is a plus
• French‑speaking is a plus
• Genuine interest in furniture, interior design, and the art/design industry
• Bachelor's degree or equivalent preferred

• Showroom‑based role
• 5 days per week, including Saturdays and Sundays
• Weekends and bank holidays required

• Fixed base salary plus very competitive commission structure
• Fast medium‑term career growth opportunities worldwide
• Intensive training programmes including:
  • Sales techniques
  • Design software training
  • Luxury retail coaching
• Company laptop provided