Commercial Manager

Location: Wythenshawe

Air Personnel are delighted to support their client for the role of Commercial Manager based in Manchester.

Role Purpose of Commercial Manager

To support the Operations Director in the Sales and Customer Support requirements of the business.

Key responsibilities of Commercial Manager

To interact with existing customers and potential customers as follows:

* To receive enquiries for services and to liaise with the Operations Director in respect of capability and capacity.

* To raise quotations and liaise with customers to ensure they meet the customers’ requirements.

* To research customers’ requirements and recommend capability enhancements for materials and services.

* To assist in the preparation of sales proposals and contractual documents.

* To raise sales orders.

* To finalise the price and complete sales orders, for Finance to raise the invoices.

* To prepare reports and KPIs for customers on the progress of work.

* To build customer relationships, particularly with key customers, to promote informal communication, as well as formal.

* To drive sales revenue.

* To identify and land new sales customers and opportunities.

* To develop and maintain the Company website.

* To update social media platforms such as Linked In, Instagram and ILS to promote the Company.

* To manage and conduct the marketing activity of the business to include attendance at exhibitions, corporate events and customer entertaining.

* To report to the QA Dept all unairworthy conditions, however revealed, for appropriate disposition.

* To comply with a safe working environment and culture, conducive to good and efficient workshop practices.

* To adhere to procedures to ensure that commercial activities are performed in accordance with the company MOE and to ensure that commercial records are maintained accurately and completely.

* To liaise with other employees to resolve issues.

Key skills/experience/qualifications

Essential

* Business Studies qualification to at least Level 3

* Experience with in an aviation MRO environment is essential

* You can justify being given a high level of responsibility to represent the company to senior management at large customers, setting prices, and driving profitability into the business.

* Happy to work on the administrative side of this role

* Ability to manage their workflow with minimal supervision

* Excellent written and verbal communication skills

* Presentation skills

* Good Office 365 skills

* Timekeeping

* Ability to represent the Company to customers, smartly and intelligently, to build rapport

* To hold a current UK driving licence

Desired

* Remaining calm in a pressured environment

* Can-do attitude

Please call Michelle for further details or apply with your CV