Compliance Executive

Company Overview

JLA has been providing critical assets and services to a range of businesses and sectors, including Care Homes, Hospitals, Schools, and Hotels, for over 50 years. These assets and services support customers in laundry, catering, heating, fire safety, infection control, and air conditioning.

When you join the JLA family, you’ll access an extensive benefits package. We care about our people’s well‑being and offer a range of supportive tools for health, wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App, and a dedicated team of Mental Health First Aiders are available to support you. Up to eight counseling sessions are provided, either in‑person or remote.

Free onsite gym access and gym membership discounts are available. We also offer life assurance, company sick pay, a pension scheme, free office parking, eye‑care vouchers, a cycle‑to‑work scheme, and exclusive discounts across our staff benefits hub.

We value a healthy work‑life balance: 25 days annual leave plus bank holidays, flexible working options, enhanced family leave, a Colleague Recognition Scheme, and a Refer‑a‑Friend programme that can earn up to £1,000 in bonus rewards.

Our Inside Sales Executives are pivotal to JLA’s growth. In a rapidly expanding business, we need individuals who act as trusted partners to our customers. This transactional telesales role authorises costs, schedules engineer visits, and contracts customers via phone and email.

• Make outbound sales calls using leads generated by our digital marketing team and develop your own pipeline of customers
• Manage new and existing customer accounts
• Develop sales opportunities together with field‑sales colleagues
• Meet or exceed dynamic KPIs set within the contact centre

• Confident and effective communicator
• Collaborative and positive outlook
• Knowledge of all Microsoft Office applications

• Outbound lead generation or telesales experience
• Transactional sales experience, closing or winning sales, preferably on the phone
• Customer‑centric phone‑based role experience
• Account‑management experience

• Ability to work successfully in a fast‑paced, target‑driven environment
• High motivation and self‑driven results focus
• Curious mind, interested in customers, markets, and business
• Ability to communicate with a varied range of people
• Eagerness to learn and build a career in a dynamic sales organisation

• Knowledge of JLA’s compliance offerings

• Experience in a commercially driven environment