Sales Consultant

In a Nutshell…

We have a great opportunity for a Sales Consultant to join our team within Vistry Manchester & Cheshire East, covering sites across Manchester, with your reporting office being based in Warrington. As our Sales Consultant, you will be the lead sales consultant on the development. You should carry out all aspects of the day to day running of the marketing suite in accordance with the customer journey, taking ownership for the sales process with customers, maintaining necessary records and documentation during all stages of the sales progress.

We value in-person collaboration and team culture, but we’re also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated.

This role will involve an element of weekend working.

• Competitive basic salary and annual bonus
• Mileage Allowance
• Up to 33 days annual leave plus bank holidays
• Private Healthcare
• Enhanced maternity, paternity and adoption leave
• Competitive contributory pension scheme
• Life assurance – 4 x your annual salary
• Share incentive schemes
• Employee rewards portal with many more benefits…

• Behave in line with our company values – Integrity, Caring and Quality.
• Experience working in a customer facing role delivering under pressure.
• Experience in generating leads and sales through telephone-based business development.
• Proven track record of achieving sales targets.
• Proven track record of exceptional sales.
• Excellent IT skills with demonstrable knowledge of Microsoft Office tools.
• Comfortable using multi-channel forms of communication.
• Ability to handle complaints and difficult situations.
• Strong negotiation and sales skills.
• Proven track record of successfully completing the sales process with customers in the house building industry
• An interest in property and the housing market.
• Good planning and organisational skills.
• Excellent communication skills.
• The ability to work under pressure and meet sales targets.
• Willing to travel to all sales sites, including regional offices.
• Willing to work weekends.
• Willing to travel to all marketing suites, including regional office, within the division as required.
• Full driving licence and access to a suitable vehicle.

• Ensure smooth running of the marketing suite.
• Assist the Sales Manager as required
• Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales on your designated development.
• Create and deliver informative and clear sales pitches and tours of the show home and development.
• Negotiate with customers to ensure the best sales outcome for the business
• Utilise all technology available to ensure innovation in generating sales in differing environmental and economic conditions
• Effective management of appointments with pre-booked customers ensuring that these are arranged at suitable times and are undertaken effectively.
• Have a detailed knowledge of all Countryside Homes and the build progress on your development to ensure each customer is given every opportunity to purchase a new home
• Have detailed knowledge of all plots available and upcoming within the development.
• Proactively manage and follow the sales process and customer journey as per the Vistry process and procedures.
• Implement the Company’s continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations.
• Proactively working as a member of the sales team and demonstrating effective team working skills.
• Evaluate each sale as to how it can be achieved more effectively, efficiently, and profitably for the Company.
• Ensure every customer contact is recorded on the relevant CRM system and in line with GDPR.
• Deal with all customers in a polite, friendly, and efficient manner.
• Ensure that customers are kept fully and regularly informed of the progress of their purchase.
• Respond to all cancellations making…