Sales Coordinator

Our client is seeking a Sales Coordinator to support their Window Solutions business within a busy, customer-focused sales office.

This is a key internal role, acting as the first point of contact for customers and supporting the wider sales function through order processing, customer liaison, and administrative support. The successful candidate will play an important part in ensuring excellent customer service standards while supporting commercial objectives.

• Acting as the first point of contact for customers, handling enquiries and order processing
• Liaising with customers, manufacturing plants, and warehouses to ensure products are delivered accurately and on time
• Ensuring high levels of customer care and service standards are consistently met
• Providing administrative support to the internal and external sales teams
• Working closely with Credit Control to ensure customer accounts remain up to date
• Developing and maintaining relationships with new and existing customers via telephone
• Processing customer claims efficiently and professionally
• Supporting the Window Solutions sales strategy
• General office and sales administration duties

• Educated to a good general standard
• Confident and professional telephone manner with strong communication skills
• Highly organised, hardworking, and conscientious
• Able to work on own initiative as well as part of a team
• Comfortable working in a fast-paced, customer-orientated sales office environment
• Computer literate with good attention to detail
• Knowledge of construction or building products is advantageous but not essential, as full training will be provided
• Enthusiasm, reliability, and a willingness to learn are valued more than specific industry experience

In return, our client offers a supportive and rewarding working environment with a comprehensive benefits package, including:

• Core hours, flexitime, and time off in lieu
• Buying and selling holiday options
• Bonus scheme and sales incentive programme
• Employee benefits platform
• Electric vehicle salary sacrifice scheme
• Health and wellbeing support
• Health cash plans
• Occupational health services
• Employee Assistance Programme
• Free flu jabs
• Cycle to work scheme
• Enhanced maternity and paternity leave
• Internal Training Academy
• E-learning opportunities
• Access to external training and supported education
• Long service awards
  
  Social culture and company events

Pivt Group LTD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or any other characteristic protected by law.