Business-to-Business; B2B Account Manager

Business-to-Business (B2B) Account Manager

Manchester

£38,000 - £45,000 + Bonus + Commission

About the Opportunity

An established and expanding technology solutions provider is looking to recruit a commercially driven B2B Account Manager to join its growing team in Manchester. This hybrid opportunity is ideal for an experienced sales professional who enjoys building long-term client relationships, delivering consultative technology solutions, and driving business growth.

The company delivers a broad range of services including managed IT support, cloud solutions, cyber security, connectivity, infrastructure, and digital workplace solutions to businesses across multiple sectors. You will be responsible for managing an existing portfolio of customers while identifying new business opportunities, ensuring outstanding service delivery, and maximising account growth.

Key Responsibilities

Manage and develop a portfolio of existing B2B customer accounts
Identify and secure new business opportunities through networking, referrals, and proactive prospecting
Build strong, long-lasting relationships with customers and become their trusted technology advisor
Understand client requirements and recommend tailored IT and business technology solutions
Prepare quotations, proposals, and service agreements
Negotiate commercial terms to achieve profitable business growth
Maintain accurate customer records and sales activity within the CRM system
Work closely with technical and delivery teams to ensure successful implementation of solutions
Monitor customer satisfaction and proactively resolve any issues
Achieve monthly and quarterly revenue, margin, and retention targets
Stay informed on industry trends, emerging technologies, and competitor activity Requirements

2-3 years' experience in account management, business development, or B2B sales
Proven ability to develop and grow existing customer accounts
Excellent communication, presentation, and negotiation skills
Strong organisational and time management abilities
Experience using CRM systems and Microsoft Office
Self-motivated with a proactive and results-focused approach
Able to work independently and collaboratively within a team
Full UK driving licence preferred

Desirable Experience

Experience with in managed IT services, technology solutions, telecommunications, or professional services
Background in consultative or solution-based sales
Experience managing high-value customer relationships
Knowledge of cloud services, cyber security, Microsoft solutions, or digital transformationBenefits

Competitive basic salary of £38,000 - £45,000 (DOE)
Uncapped bonus and commission structure
Hybrid working
Excellent career progression opportunities
Company pension scheme
Ongoing training and professional development
Supportive and collaborative team environment
Opportunity to join a growing and innovative technology business

Apply Now

For more information, contact Kylie on (phone number removed) or send your CV to (url removed)