Internal Account Manager

Key Responsibilities

• Generate spend from dormant and new business accounts through telephone and email communication
• Be proactive and confident in generating business from cold leads
• Actively work with the wider Sales Teams to share leads and opportunities within the Customer Pyramid
• Meet agreed revenue and profit targets
• Take a proactive approach to growing existing accounts within your agreed portfolio
• Deliver high level of customer care in line with customer SLA’s
• Ensure the CRM system is kept up to date with activity at all times
• Ensure pricing guidelines are adhered to
• Build and maintain positive, professional relationships throughout different levels of the organisation
• Assist the credit control team in keeping aged debt to a minimum
• Work closely with the operations team to meet budgeted revenue and profit targets
• Thorough review and utilisation of the monthly sales KPI report, track performance of accounts
• Assist the head of Sales Support in building a respectful ‘one team’ culture across the sales and operations teams
• Promote change positively and assist in embedding new concepts
• When considered necessary or appropriate by the company you may be required to carry out any duties considered within your skill and competence to assist the smooth running of the business

• Highly organised
• Possess an excellent telephone manner
• Ability to work accurately and at pace
• Excellent communications skills
• Positive ‘can do’ attitude
• Highly driven and motivated
• Excellent relationship builder
• Intermediate IT skills, including the ability to analyse data
• Team Player
• Experience of working within the tool hire industry (desirable)

• 25 days annual leave + bank holidays
• Company pension
• Monday to Friday hours
• Additional holiday purchase scheme
• Free Tool Hire
• Life Assurance cover 3x salary
• Share save scheme
• Eye care vouchers
• Recommend a friend scheme
• Learning & Development – commitment to upskilling and developing our people, structured in-house training available alongside external training where required
• Cycle to work scheme
• Long service recognition
• My Vp discounts – a variety of discounts and rewards on thousands of well-known brands
• Discounts on HP products
• EE mobile contract discount offers
• Gym discounts
• Health Shield (discounted premiums on health care cash plan)
• Regit Assist 24/7 accident helpline – free joining

Brandon Hire Station is the leading provider of tool and equipment hire in the UK. Our commitment to exceptional customer support services is unmatched in the industry. We guarantee timely delivery of our tools and equipment through our branded vehicles and FORS accredited drivers. Plus, with our 'Everyday Product Hire Guarantee', you can trust that our most hired products are always available at every branch, every day, collected or delivered throughout the UK.

At Brandon Hire Station, we're actively looking for passionate individuals to join our team. We're committed to providing the highest level of service to our customers and we're always on the lookout for like-minded professionals who share our dedication to excellence.

If you're interested in working for a company that is committed to providing exceptional customer support services, we invite you to apply for a position with Brandon Hire Station today.

Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.